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Behodar

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#304350 27-Apr-2023 11:33
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Morning all,

 

I have a tower PC here that's been running without issue for ages. However, after doing a normal shutdown, I went to turn it back on and found that the power button did nothing. I switched it off at the wall and tried again, without any luck.

 

At this point I should explain the normal power-on process: When you switch it on at the wall, nothing happens for about two seconds, then the fans spin up and it presumably does some self-tests. After about ten seconds the fans turn off again and all goes silent. At this point you can press the power button and it'll boot up properly.

 

What's happening now: Actually, one of two things. Sometimes it goes through the self-test process seemingly as normal, but then once you press the power button nothing happens.

 

The other thing that sometimes happens (and I can't find any rhyme or reason for it to do one thing over the other) is that it'll actually start booting up when you connect power, rather than just doing the tests. It starts to load the OS, then powers off mid-boot. I've tried a few different drives and can confirm that this occurs regardless of whether it's trying to boot into Windows, Linux or something more esoteric.

 

I've confirmed that all the fans are working. I've also tried disconnecting everything except the power cable, including disconnecting all internal drives and removing all cards. The symptoms don't change.

 

Any ideas? I'm suspecting that it could be the power supply, but it'd be good to get a second opinion.

 

If anything's unclear then let me know :)


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linw
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  #3068382 27-Apr-2023 13:15
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As I was reading this I was telling myself I would be trying another power supply!

 

I think you have to rule out the supply as you could spend hours/days/weeks chasing anything else. At least the pwr swap will be quick. Hope you can get hold of a test one.




gehenna
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  #3068384 27-Apr-2023 13:25
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Assume you reseated the front panel connectors to their jumpers?


Oblivian
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  #3068385 27-Apr-2023 13:26
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Let me guess.. a dell?

They have psu self checks and screw with normal starts all the time.



Behodar

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  #3068386 27-Apr-2023 13:28
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linw:

 

As I was reading this I was telling myself I would be trying another power supply!

 

I think you have to rule out the supply as you could spend hours/days/weeks chasing anything else. At least the pwr swap will be quick. Hope you can get hold of a test one.

 

 

I was hoping I'd get a different suggestion, because nothing is ever simple. I have three spare-ish ATX power supplies, but this (Xeon) motherboard has something different.

 

It has a standard 24-pin connector along with 10-pin "CPU power" and 4-pin "auxiliary 12V power" connectors. Does anyone know what sort of power supply I need? Or is there some sort of adapter I can use to get a normal ATX one in there, even if just temporarily for testing?


Behodar

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  #3068387 27-Apr-2023 13:28
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gehenna:

 

Assume you reseated the front panel connectors to their jumpers?

 

 

Yep.

 

Oblivian: Let me guess.. a dell?

They have psu self checks and screw with normal starts all the time.

 

Lenovo, actually.


Behodar

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  #3068472 27-Apr-2023 17:11
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I've just found a forum post from someone with the same issue, who fixed it by replacing the power supply. In his case he got an official Lenovo replacement.

 

I just noticed a few minutes ago that the green power light on the back of the power supply turns off when the system powers off. I may be misremembering but I think it used to stay on whenever it was plugged in, regardless of whether the actual computer was turned on or not. If my memory is correct then that would also indicate a power supply issue.

 

Now to see whether I can find one...


ratsun81
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  #3068473 27-Apr-2023 17:12
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It almost sounds like a bios/memory check. 

 

How old is it and have you checked the bios battery still has good voltage?

 

 

 

 


 
 
 

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Behodar

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  #3068477 27-Apr-2023 17:25
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ratsun81:

 

It almost sounds like a bios/memory check. 

 

How old is it and have you checked the bios battery still has good voltage?

 

 

Thanks; that's something I meant to do but forgot about. I've just replaced it with a brand-new one but it hasn't helped.


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