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2 posts

Wannabe Geek

#1493 4-May-2004 04:52
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I'm a new Ipaq user, with a HP5550. I took it with me on a weekend trip, but forgot to take the little adaptor that connects the power directly to the unit. So it all went dead.
Thing is, I have had it on charge all last night. It is not showing any lights, and will not switch on. I have tried removing and reinserting the battery - nothing. Can someone help?
Many thanks

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BDFL - Memuneh
68795 posts

Uber Geek

Lifetime subscriber

#5438 4-May-2004 07:03
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Have you tried just a soft reset to see if if restarts? Otherwise you might ask a store and insert a battery from a display unit to see if it works. Then you'll rule out if the problem lies on the Pocket PC or the battery.



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2 posts

Wannabe Geek

#5442 4-May-2004 09:06
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Soft reset doesn't work. I'll try the battery change idea tomorrow. Thanks.
Can you also advise on how to do a hard reset on this model?



5 posts

Wannabe Geek

#5533 6-May-2004 07:22
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You do a hard reset by simultaneously pressing and holding button number 1 and 4 (the lower buttons placed to the sides of the navigation knob). While pressing button 1 and 4 you insert your stylus into the reset-hole at the bottom of the unit. Remove the stylus only when the display is completely black (usually takes 3-4 seconds).

You have done a succesfull hard reset if you cannot turn on the unit by pressing the on/off button.

To turn on the unit, now do a soft reset.

If you still have problems doing the hard reset, the refer to the manual page 1-9.

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