Hoping someone else has this problem or more accurately the solution to this problem;)

Before my rant on HP here is my issue summary:

Got an HP Ipaq rx3715 that can browse the the Internet but won't synch via Wi-Fi.
Running Activesync 4.1 but experienced same issue with 3.7, 3.8 as well.
PC is WinXP SP2
It synchs just swell in the cradle.
Disabled firewall, virus and pop-up utils.

A little History:
The device was purchased new and is now 9 months old.
It has been sent back to HP 3 times for screen alignment issues.

I called HP about the Wi-Fi synch issue today and they told me (without attempting any troubleshooting effort) that it's a software configuration problem and that I would have to pay $49.00 since there's only a 90 day warranty on software.

Of course they suggested I could try their online support and chat techs which both basically had me hard reset and loose all the apps and settings... This is only the 7th time I've gone through that with them... 7 is a lucky number right or is it 11?!?

It's the holiday season and the solution to this would be a very welcomed stocking stuffer.