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pomiejon

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#273335 17-Aug-2020 13:31
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Can anyone please help with the configuration settings for a TP-LINK Archer C60 for 2degrees Fibre?

 

I have configured it and have internet access however some sites are not loading at all or only partially.  E.G:

 

- rnz.co.nz - loads 100% fine.
- nzherald.co.nz - does not load at all (just times out)
- facebook.com - images and videos don't load, text loads fine.

 

Below are the settings I have changed.  Everything else is default.  Neither IPv6 nor Wireless are enabled.

 

 


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freitasm
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  #2542864 17-Aug-2020 13:46
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Does it have IPv6 enabled? IF yes, what happens if you disable it?





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pomiejon

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  #2542873 17-Aug-2020 14:00
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Hi there.  Thank you for your reply.  IPv6 was disabled.  If I enable it and re-boot the router, the behaviour remains the same.

 

 

 

:-(

 

 


OmniouS
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  #2542894 17-Aug-2020 14:14
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Can you click the arrow beside 'Advanced' on the first page? I'm interested in the MTU setting and whatever else is there




pomiejon

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  #2542918 17-Aug-2020 14:32
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Hi OmniouS, thank you.  Here you go. 

 

 

 


freitasm
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  #2542925 17-Aug-2020 14:43
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Try using 1500 MTU for 2degrees.





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pomiejon

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  #2542928 17-Aug-2020 14:47
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Hi there freitasm, If I try to use 1500 for MTU I get the error message "This number should be between 576 and 1492."

 

 

 

 


sbiddle
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  #2542972 17-Aug-2020 15:53
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TP-Link routers only support a maximum of 1492 for MTU.




pomiejon

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  #2543264 17-Aug-2020 22:11
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I have tried everything I can think of and still no joy.  Any suggestions would be gratefully appreciated.


liquidcore
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  #2543265 17-Aug-2020 22:16
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I'm assuming this happens all on devices on the network? Have you tried a different router?

DjShadow
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  #2543267 17-Aug-2020 22:23
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Can you compare your settings to this PBTech guide: https://www.pbtech.co.nz/TPLinkISPSettings


pomiejon

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  #2543268 17-Aug-2020 22:24
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Hi liquidcore.  Correct - All devices.  I don't have another Router to hand, but will see if I can dig one out to try. 

 

Most disastrous of all - Netflix is also not working!!! :-(


pomiejon

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  #2543269 17-Aug-2020 22:25
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Hi DjShadow - Yes, this is where I sourced the settings. 


DjShadow
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  #2543272 17-Aug-2020 22:32
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Can you try clearing your browser cache, also open a command prompt and run "ipconfig /flushdns" and see if that makes a difference?


michaelmurfy
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  #2543285 17-Aug-2020 23:19
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This does sound like a MTU issue to me.

 

I seriously recommend giving 2degrees a bell and getting one of their Fritz!Box routers. These routers are very good and also work "out of the box" correctly. I think they'll charge $15 for delivery for a lease router which beats the headaches you're having with the TP-Link router you've got.

 

You'll also likely get better performance out of the Fritz!Box too. If you're out of contract, ask about resigning onto one of their Gigabit deals: https://www.2degreesmobile.co.nz/broadband/





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pomiejon

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  #2543391 18-Aug-2020 08:47
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Hi DjShadow.  Thank you.  No joy after clearing the cache and executing a flushdns command unfortunately.


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