UDR 7 and Unifi U7 Pro

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matisyahu

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#319662 19-May-2025 17:55

I'm looking at updating my setup (UDM + AP AC HD) and wondering about the maturity of WiFi 7 and whether it is stable at this point - I'm looking at getting an UDR 7 and Unifi U7 Pro, wondering whether anyone has had any experience with them, my devices are a mixture of WiFi 6/6E and 7.

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lxsw20

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#3374688 19-May-2025 18:22

The U7-Pro has had complaints about 2.4GHz performance with IoT devices, supposedly its better in latter firmware.

Personally I've got a couple of U7-Pro-XG's on order, not much more than the U7-Pro. As for the maturity of Wi-Fi 7 - you'll be lucky to find many devices. I'm only upgrading for our new build. I'd expect them to last 5 years or so.

Dynamic

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#3374747 19-May-2025 19:34

The U7-Pro in our office gave a reasonable amount of grief with both 2.4ghz IoT devices and 6GHz traffic (newer mobile phones) in the second half of 2024, to the point that I disabled the 6Ghz radio. I re-enabled it in February, and we've had no issues at all. I put that down to firmware maturity.

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gokiwi64

14 posts

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#3374751 19-May-2025 19:42

I have a U7-Pro - Currently have a TP-Link Tapo C720 @2.4, an old Sky box (black) @2.4 , my Asus Wifi 7 laptop @6 and Samsung S23 @6 so far with no issues.

Apsattv

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#3374760 19-May-2025 20:45

gokiwi64:

I have a U7-Pro - Currently have a TP-Link Tapo C720 @2.4, an old Sky box (black) @2.4 , my Asus Wifi 7 laptop @6 and Samsung S23 @6 so far with no issues.

Your can disable the sky box, the black sky decoders don't have on demand any more. There's no reason to leave it connected.

gokiwi64

14 posts

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#3374767 19-May-2025 21:48

I use it for testing - Generally its my worst case scenario device, if it connects to anything nothing else will have a problem sort of thing (caveat - rule thumb - not remotely scientific)

matisyahu

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#3374782 20-May-2025 00:32

Thank you for the advice, anyone suggest a good reseller because GoWifi has been out of stock for ages and PB Tech don't have it in stock - I did see Google bring up https://thetechgeeks.co.nz however given the typo "New Zealnd and Overseas" it raised alarm bells.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

tardtasticx

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#3374786 20-May-2025 07:31

I’ve had the original UDR which I think was wifi 6.
I’d avoid it like the plague. Hopefully the UDR7 is better but my unit would crash constantly and require a hard reboot by removing the power cable. Seemed to be relatively common from what other online posts I found.
I ended up replacing this with a UCG Ultra, a little switch and separate AP.

in terms of reseller, pick your poison. But I’d also avoid PBTech if you care about after sales support haha The UDR I got from them was returned in the last week of January. The refund was allegedly processed last week and failed, and they’re trying again today. Their RMA department is woefully inept or understaffed.

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mkissin

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#3374849 20-May-2025 09:08

Ubiquiti stock levels are terrible across the board on newer equipment.

I've ordered several things from The Tech Geeks. They're not cheap but they often have stock when others don't and their support was excellent.

Scott3

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#3374850 20-May-2025 09:19

My research is a few of months old, so things may have changed.

Original U7 pro had serious issues. I was looking at TP-Link instead. They have subsequently released a new hardware version "SWX-U7PROP", which was hoped to resolve these issues. I haven't checked reviews of the new hardware, but it has been out for ~4 months now, so should have lots of reviews.

Advise buying from somewhere that you can take a look at the box and ensure it is a SWX-U7PROP before purchasing. (I think they are both sold as U7 Pro, it is it just luck which version your vendor has in stock).

Can't comment on the UDM as I was planning to run the Cloud gateway fiber (and dedicated AP's)

gokiwi64

14 posts

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#3375117 20-May-2025 21:39

tardtasticx:

I’ve had the original UDR which I think was wifi 6.
I’d avoid it like the plague. Hopefully the UDR7 is better but my unit would crash constantly and require a hard reboot by removing the power cable. Seemed to be relatively common from what other online posts I found.
I ended up replacing this with a UCG Ultra, a little switch and separate AP.

in terms of reseller, pick your poison. But I’d also avoid PBTech if you care about after sales support haha The UDR I got from them was returned in the last week of January. The refund was allegedly processed last week and failed, and they’re trying again today. Their RMA department is woefully inept or understaffed.

I have ordered a fair bit from them , no issues and fairly fast shipping to ChCh.

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matisyahu

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#3375121 20-May-2025 22:07

Thank you for all the feedback, I ended up getting: UXG Max and U7 Pro Max - everything is going well so far. I've setup using the free 30 day cloud trial but I've got a Cloudkey on order at which point I'll cancel the 30 day free trial and move the devices over to that.

"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

aspett

121 posts

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#3376544 25-May-2025 15:06

lxsw20:

The U7-Pro has had complaints about 2.4GHz performance with IoT devices, supposedly its better in latter firmware.

Personally I've got a couple of U7-Pro-XG's on order, not much more than the U7-Pro. As for the maturity of Wi-Fi 7 - you'll be lucky to find many devices. I'm only upgrading for our new build. I'd expect them to last 5 years or so.

@lxsw20 who have you got it on order with? I'm having trouble finding the U7 Pro XG in New Zealand, but need to replace a UAP-AC-PRO which isn't up to the job for some things now.

lxsw20

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#3376546 25-May-2025 15:17

Ingram Micro account through work ETA has passed but I was warned it probably wasn’t accurate and might be a couple of months.

fearandloathing

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#3376610 25-May-2025 18:37

matisyahu:

Thank you for the advice, anyone suggest a good reseller because GoWifi has been out of stock for ages and PB Tech don't have it in stock - I did see Google bring up https://thetechgeeks.co.nz however given the typo "New Zealnd and Overseas" it raised alarm bells.

sometimes a typo is just a tipo. I have brought plenty from these guys, you will be OK.

lxsw20

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#3376634 25-May-2025 20:58

IIRC Go Wireless and Ingram Micro are the two proper Unifi distys in NZ - anyone else is a reseller or parallel importing.