Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Jattennz

90 posts

Master Geek


#104983 24-Jun-2012 15:21
Send private message

Hi,

Internet connection has been all over the place for last week or so. Sometimes it seems fine, then other times I can't even get a local website to load.

Speed tests are random, sometimes it goes full speed (mostly only on Slingshot's test) then I will get results showing lower down speed than up. Can't game online with the connection like this.... even viewing websites is frustrating.

Same result after waiting 5 minutes.


Tried multiple times.


Slingshot's speedtest is the only one that comes out the same fullspeed everytime.


Area: Auckland CBD
Plan: 100gb homeline + broadband

Cheers




Create new topic
johnr
19282 posts

Uber Geek
Inactive user


  #645422 24-Jun-2012 15:29
Send private message

What other basic fault checking have you done?

 
 
 

Backblaze Unlimited Backup. World’s easiest cloud backup. Get peace of mind knowing your files are backed up securely in the cloud (affiliate link).
Jattennz

90 posts

Master Geek


  #645423 24-Jun-2012 15:31
Send private message

Hi, just the usual restarting router, computer. Trying different browsers. Not sure what else to do.

johnr
19282 posts

Uber Geek
Inactive user


  #645425 24-Jun-2012 15:37
Send private message

Have you got master filter installed?

What are the modem stats?

Approx where are you?



Jattennz

90 posts

Master Geek


  #645430 24-Jun-2012 15:40
Send private message

Hi, have 1 line with the filter in it.

Modem stats:

Data Rate
Up Stream1084 (Kbps.)
Down Stream14950 (Kbps.) 

Operation Data
Upstream Downstream
Noise Margin 7 dB 6 dB
Attenuation 18 dB 17 dB

Area: Near Skytower

Thanks again.

johnr
19282 posts

Uber Geek
Inactive user


  #645432 24-Jun-2012 15:44
Send private message

Master filter or line filter?

Jattennz

90 posts

Master Geek


  #645433 24-Jun-2012 15:45
Send private message

Not sure what the difference is sorry? Just a filter that comes out and splits into one for phone and one for the modem.

johnr
19282 posts

Uber Geek
Inactive user


  #645439 24-Jun-2012 15:53
Send private message

Please read blog post by Steve Biddle posted 20-Nov-2011 17:29

http://www.geekzone.co.nz/sbiddle/Telecommunications

John



Jattennz

90 posts

Master Geek


  #645445 24-Jun-2012 16:03
Send private message

Hmm okay, did you want me to check if it was cabinet or exchange I was connected to? The Chrous website doesn't recognize our address.

johnr
19282 posts

Uber Geek
Inactive user


  #645451 24-Jun-2012 16:10
Send private message

This shows what a master filter is

Jattennz

90 posts

Master Geek


  #645454 24-Jun-2012 16:14
Send private message

Okay cheers, we just have a plugin filter as we are in a rental apartment.

Detruire
1667 posts

Uber Geek


  #645559 24-Jun-2012 21:02
Send private message

Have you tried unplugging everything except the modem (phones, filters, Sky boxes, etc.) from the phone line?

Can you post up the line stats (such as sync rate and line attenuation) shown in your modem's status page? Ideally from when the speeds are bad, and from when they're fine.




rm *


insane
3172 posts

Uber Geek

ID Verified
Trusted

  #645623 25-Jun-2012 02:34
Send private message

Detruire: 
Can you post up the line stats (such as sync rate and line attenuation) shown in your modem's status page? Ideally from when the speeds are bad, and from when they're fine.


You must have missed this post then ;)

Jattennz: Hi, have 1 line with the filter in it. 

Modem stats: 

Data Rate 
Up Stream1084 (Kbps.) 
Down Stream14950 (Kbps.)  

Operation Data 
Upstream Downstream 
Noise Margin 7 dB 6 dB 
Attenuation 18 dB 17 dB 

Area: Near Skytower 

Thanks again.



If it were me I'd log a support call, not sure how much you'd be able to do yourself.

Slingshot
1004 posts

Uber Geek

Trusted
Slingshot

  #645720 25-Jun-2012 10:15
Send private message

Jattennz: Hi, have 1 line with the filter in it.

Modem stats:

Data Rate
Up Stream1084 (Kbps.)
Down Stream14950 (Kbps.) 

Operation Data
Upstream Downstream
Noise Margin 7 dB 6 dB
Attenuation 18 dB 17 dB

Area: Near Skytower

Thanks again.


Hi, 

Seems like something is up...can you please PM me your account number?

Thanks,
Ben




Create new topic





News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56


Amazon Echo Hub Review
Posted 10-Apr-2024 18:57


Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31


Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59


Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01


Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33


ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25


Shure MoveMic Review
Posted 25-Mar-2024 12:47


reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36


Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37


Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28


Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41


Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32


Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24


HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Backblaze unlimited backup