Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


418 posts

Ultimate Geek

#177911 18-Aug-2015 22:14
Send private message

/rant  Has anyone got any Idea why email support is so painfully slow..... to be honest I think I could snail mail faster!!!!  /rantover

With that out of the way a bit of background
I emailed a question to support on 10/08 and I got no reply at all until 15/08 5 day....

so it is now 8 days since my first email, 2 unhelpful replies from 2 different CSR's  and I am still no closer to getting my question answered ....

anyone care to help me out here???

 The views expressed by me are not necessarily those of my employer

Create new topic
19568 posts

Uber Geek

  #1368957 18-Aug-2015 23:12
Send private message

I don't know why they bother to provide it considering it is so slow. There is no reason for it to be so slow. Unfortionately ISPs seem to treat phone support better, even though it can be far more inconvenient to the customer.


Backblaze Unlimited Backup. World’s easiest cloud backup. Get peace of mind knowing your files are backed up securely in the cloud (affiliate link).
772 posts

Ultimate Geek

ID Verified
Lifetime subscriber

  #1370404 19-Aug-2015 17:33
Send private message

I have found in recent times that this forum is the best way of getting quality support from Orcon.

19568 posts

Uber Geek

  #1370465 19-Aug-2015 19:10
Send private message

OldGeek: I have found in recent times that this forum is the best way of getting quality support from Orcon.


That goes for pretty much any ISP. Also twitter is good.

215 posts

Master Geek

  #1371005 20-Aug-2015 17:48
Send private message

Anyone else have problems with sending email? Every time I go to send an email I get a reply saying that my domain is blocked... Doesn't matter who I send it to I get the same issue.

Create new topic

News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56

Amazon Echo Hub Review
Posted 10-Apr-2024 18:57

Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31

Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59

Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01

Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33

ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25

Shure MoveMic Review
Posted 25-Mar-2024 12:47

reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36

Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37

Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28

Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41

Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32

Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24

HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.