Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


MangakahiaC

3 posts

Wannabe Geek


#289010 6-Aug-2021 13:10
Send private message

Morning all

I recently moved broadband providers from Now to 2degrees...

I purchased my own router a couple years ago at the suggestion of a mate (Netgear Nighthawk X8 R8500)

Unfortunately 2degrees only offer limited support for third party routers

I was able to find a handy help article on the PBtech website as below


https://www.pbtech.co.nz/NetgearISPSettings#vodafoner8500

After making sure all settings matched I'm still with out connection...

Is there anyone that can help before I just give up and take the 2degrees modem

Thanks in advance

Create new topic
Spyware
2997 posts

Uber Geek

Lifetime subscriber

  #2756143 6-Aug-2021 13:13
Send private message

2Degrees use PPPoE not the DHCP shown in Voda settings.





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1st gen, iPad Air 4th gen, iPhone 13, VodaTV Gen 2. If it doesn't move then it's data cabled.


Affiliate link
 
 
 

Affiliate link: LastPass securely stores your passwords and other personal data.
MrGadget
123 posts

Master Geek

ID Verified
2degrees

  #2756151 6-Aug-2021 13:28
Send private message

Have you checked out the settings at;

 

https://www.2degrees.nz/help/broadband-help/modem-settings/byo-modem-help


MangakahiaC

3 posts

Wannabe Geek


  #2756152 6-Aug-2021 13:29
Send private message

Yep. Used as per attached photo



Spyware
2997 posts

Uber Geek

Lifetime subscriber

  #2756155 6-Aug-2021 13:32
Send private message

What attached photo??





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1st gen, iPad Air 4th gen, iPhone 13, VodaTV Gen 2. If it doesn't move then it's data cabled.


Spyware
2997 posts

Uber Geek

Lifetime subscriber

  #2756157 6-Aug-2021 13:34
Send private message

2Degrees settings are identical to the NOW settings, i.e., both use PPPoE with vlanid = 10.





Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1st gen, iPad Air 4th gen, iPhone 13, VodaTV Gen 2. If it doesn't move then it's data cabled.


MrGadget
123 posts

Master Geek

ID Verified
2degrees

  #2756158 6-Aug-2021 13:36
Send private message

I assume you know the username and password are correct (confirmed with 2d call centre?), and everything is correctly cabled, the fibre connection is up ?

 

I know these are all basic steps, but worth repeating.

 

There doesn't look to be too many other options to configure... 


yitz
1712 posts

Uber Geek


  #2756160 6-Aug-2021 13:45
Send private message

Have you tried to get a connection off the other ports on the ONT (fibre box)?




MrGadget
123 posts

Master Geek

ID Verified
2degrees

  #2756162 6-Aug-2021 13:48
Send private message

PM'ed you....


MangakahiaC

3 posts

Wannabe Geek


  #2756334 6-Aug-2021 19:35
Send private message

Thanks everyone. Have double and triple checked the details plugs, ports and details. I'll add some screenshots . Any further help very much appreciated

https://cdn.geekzone.co.nz/imagessubs/cfb934b1af45dd9788843102e8ed531d.jpg
https://cdn.geekzone.co.nz/imagessubs/a4c52511a0e74c37aaba641c0916855f.jpg
https://cdn.geekzone.co.nz/imagessubs/a15e55af15abfaa2c9af24a389dfb455.jpg

duffles
77 posts

Master Geek

Trusted

  #2756345 6-Aug-2021 20:29
Send private message

Hey mate, did you manage to get this sorted?

 

Cheers





They say he carved that spoon himself.. From a bigger spoon..
Any comment made here is my own and should not be taken as that of my employer. You've seen one of these statements before.


zocster
1918 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #2756390 7-Aug-2021 08:40
Send private message

MrGadget:

 

I assume you know the username and password are correct (confirmed with 2d call centre?), and everything is correctly cabled, the fibre connection is up ?

 

I know these are all basic steps, but worth repeating.

 

There doesn't look to be too many other options to configure... 

 

 

This picture doesn't seem to be matching the username and password for 2 degrees.

 


MrGadget
123 posts

Master Geek

ID Verified
2degrees

  #2756406 7-Aug-2021 09:28
Send private message

zocster:


This picture doesn't seem to be matching the username and password for 2 degrees.




In what way? The login name looks to be in the correct format - who knows about the password (worth checking).

zocster
1918 posts

Uber Geek

ID Verified
Trusted
Lifetime subscriber

  #2756408 7-Aug-2021 09:36
Send private message

My bad. Just checked snap has been bought by 2deg. Worth checking though.

Create new topic





News and reviews »

Belkin Screenforce Tempered Glass Screen Protector and Bumper - Apple Watch
Posted 15-Aug-2022 17:20


Samsung Introducing Galaxy Z Flip4 and Galaxy Z Fold4
Posted 11-Aug-2022 01:00


Samsung Unveils Health Innovations with Galaxy Watch5 and Galaxy Watch5 Pro
Posted 11-Aug-2022 01:00


Google Bringing First Cloud Region to Aotearoa New Zealand
Posted 10-Aug-2022 08:51


ANZ To Move to FIS Modern Banking Platform
Posted 10-Aug-2022 08:28


GoPro Hero10 Black Review
Posted 8-Aug-2022 17:41


Amazon to Acquire iRobot
Posted 6-Aug-2022 11:41


Samsung x LIFE Picture Collection Brings Iconic Moments in History to The Frame
Posted 4-Aug-2022 17:04


Norton Consumer Cyber Safety Pulse Report: Phishing for New Bait on Social Media
Posted 4-Aug-2022 16:50


Microsoft Announces New Solutions for Threat Intelligence and Attack Surface Management
Posted 3-Aug-2022 21:54


Seagate Addresses Hyperscale Workloads with Enterprise-Class Nytro SSDs
Posted 3-Aug-2022 21:50


Visa Launching Eco-friendly Payment Solutions in New Zealand
Posted 3-Aug-2022 21:48


NCR Delivers Services to Run Bank of New Zealand ATM Network
Posted 30-Jul-2022 11:06


New HP Portfolio Supports New Era of Hybrid Work
Posted 28-Jul-2022 17:14


Harman Kardon Launches Citation MultiBeam 1100 Soundbar
Posted 28-Jul-2022 17:10









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Backblaze unlimited backup