Cost of SMS from vodafone to 2Degrees

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Cost of SMS from vodafone to 2Degrees

jillann

102 posts

Master Geek

#40013 23-Aug-2009 16:18

I've changed from vodafone to 2degrees and a friend happened to tell me that vodafone are charging her 40cents to sent a text to my 2degrees number. I just sent a text with my old vodafone sim card to my 2degrees number and it cost me 40cents as well. Is anyone else aware of this?

jillann

102 posts

Master Geek

#249846 23-Aug-2009 16:46

Ooooops, just realised that maybe vodafone are not charging 40cents, the exta 20cents is to check the account balance by texting 777? Funny....I thought it was free to check your account balance with vodafone or am I missing something here? I'm confused!

Backblaze

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naggyman

697 posts

Ultimate Geek

#249866 23-Aug-2009 17:47

Confused here too, I regulary cheak my balance using the sim2 menu. It doesn't seem to cost anything.

Morgan French-Stagg

morgan.french.net.nz

simon14

1889 posts

Uber Geek

Trusted

#249872 23-Aug-2009 18:29

Checking your account balance by calling 777 or by texting "BAL" to 777 is FREE and always has been.

jillann

102 posts

Master Geek

#249877 23-Aug-2009 18:57

In that case Vodafone are charging 40 cents to send sms to 2Degrees.

simon14

1889 posts

Uber Geek

Trusted

#249878 23-Aug-2009 18:58

That is weird.... probably something to discuss in the Vodafone forum?

jillann

102 posts

Master Geek

#249879 23-Aug-2009 19:01

I'll give Vodafone a call tomorrow and see what they have to say.

johnr

19282 posts

Uber Geek
Inactive user

#249885 23-Aug-2009 19:07

jillann: I'll give Vodafone a call tomorrow and see what they have to say.

No need to call Vodafone please PM some details tomorrow

A to B number time and date

Want this checked ASAP tomorrow

Thanks John

johnr

19282 posts

Uber Geek
Inactive user

#249888 23-Aug-2009 19:13

Also can a Mod move this to the Vodafone section this is not a 2D issue

Thanks John

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#249889 23-Aug-2009 19:13

I've just tested this now and it's only taking 20c off my prepay balance.

johnr

19282 posts

Uber Geek
Inactive user

#249891 23-Aug-2009 19:16

sbiddle: I've just tested this now and it's only taking 20c off my prepay balance.

Ok thanks

johnr

19282 posts

Uber Geek
Inactive user

#249893 23-Aug-2009 19:23

jillann: I've changed from vodafone to 2degrees and a friend happened to tell me that vodafone are charging her 40cents to sent a text to my 2degrees number. I just sent a text with my old vodafone sim card to my 2degrees number and it cost me 40cents as well. Is anyone else aware of this?

Are you sure of this?

jillann

102 posts

Master Geek

#249895 23-Aug-2009 19:27

I'm sure and I'll PM you the details. Sorry that I posted in the wrong section.

SaltyNZ

8159 posts

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2degrees

Lifetime subscriber

#249969 24-Aug-2009 07:29

Be aware that some handsets can send their messages using 8-bit character support, rather than the 7-bit GSM alphabet. 7-bit packing into 8-bit octets allows 160 characters in the 140 byte payload of the SMS message.

If your handset has a feature like "full" character set support, then it may either always or sometimes (depending on what characters you put in the message) switch to 8-bit mode. In that case, obviously you can only send 140 characters per message, not 160. You might actually be sending 2 SMSes without realising.

You can try setting your handset to "normal" or "reduced" or whatever it's other option is for character set support. Odds are you'll barely notice the difference, but you can be sure you'll get the full 160 characters.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

jillann

102 posts

Master Geek

#249971 24-Aug-2009 07:31

My apologies to Vodafone. Due to a miscalculation on my part and my friends Vodafone was charging correctly.

John... thank you for your offer to help sort it out.