11Gb of negative usage on a single day

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, 2talk and Vocus) › 11Gb of negative usage on a single day

iDear

60 posts

Master Geek

#88468 16-Aug-2011 20:11

Hi all,

Something interesting shows up on my Orcon internet usage Statement.

Today, I've got 11gb of Negative internet usage on download and -573MB on upload.

Anyone got the same negative usage? is that just a temporary error or I can start download more stuff?

iDear

60 posts

Master Geek

#507534 16-Aug-2011 20:12

thats the print screen

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nickb800

2640 posts

Uber Geek

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#507543 16-Aug-2011 20:25

If you look thru the orcon forum you find a few threads of usage meter issues in the past few months. Maybe they are adjusting your usage for past inaccuracies?

RedJalapeno

65 posts

Master Geek

#507545 16-Aug-2011 20:37

There was a thread about this on gp a few weeks ago, they ended up removing the negative readings and people ended up with massive overages, I would be fairly careful.

ptinson

677 posts

Ultimate Geek

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#507547 16-Aug-2011 20:39

Hi there, It is related to the issues being discussed in this thread:
http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=87928

We are working on it and as you would expect it is a high priority issue for us.

Please feel free to join the discussion over on the other thread:)

Paul

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corksta

2338 posts

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#507567 16-Aug-2011 21:20

Mine was reduced by 42GB today :)

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Splatty

94 posts

Master Geek

#507598 16-Aug-2011 21:57

Gidday

I managed to get fully up and running yesterday and when I looked at my account I had over a gig usage for that day from 12 noon - no one had been home till after 4pm. I was a bit worried about that, but today the data figue is negative and increasing towards zero as the evening moves on.

I can only assume that data use was overstated on 15 August and that's why the credit data was placed.

iDear

60 posts

Master Geek

#507634 16-Aug-2011 23:21

I emailed Orcon support and they are very disappointing. Basically they gave me some SB answer said the meter will be back in couple days and totally avoided my question on what usage meter should I rely on, if I overused my data due to incorrect and misleading information from that data meter.

Not good enough.

xpd

Trash bandit
11995 posts

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#507687 17-Aug-2011 08:48

Please use this thread to discuss Orcons recent usage meter issues.

http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=87928

Gavin / xpd / FastRaccoon

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