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56 posts

Master Geek

#248571 1-Apr-2019 08:17
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Anybody else experiencing their UHF Freeview not receiving TV channels?  We can see the Guide, but when we select a channel we get nothing but a black screen with the channel information along the top. 


Has been working perfectly up until now on our new Sony Bravia. 


Our satellite receivers are working fine. 





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286 posts

Ultimate Geek

  #2208514 1-Apr-2019 11:01
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Think you will need to check your UHF aerial and connections. The guide will have a saved copy of the EPG from when it last had good signal. You can check the signal level with the signal diagnostics HOME/Help/Troubleshooting/signal diagnostics



56 posts

Master Geek

  #2208517 1-Apr-2019 11:02
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Thank you. 




Knowing that the Guide is saved is a big help. Definitely something with the connection then by the sounds of it. 



56 posts

Master Geek

  #2208563 1-Apr-2019 12:10
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Closing the loop on this one. 


Fixed it by unplugging the TV from the power at the wall and plugging it in again. Strange. 

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