Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




26 posts

Geek


Topic # 114530 22-Feb-2013 15:05 Send private message

Today I was unlucky enough to go over my data cap and be throttled. However I was unable to navigate through Snap's website to add more data because it simply wouldn't load. When one's data cap is reached, shouldn't Snap's own website not be throttled to allow a user to add more data? 

I ended up just using my phone to do it, didn't feel like ringing.

Also, Snap, would be nice to see a mobile compatible version of your website.


Create new topic
5983 posts

Uber Geek
+1 received by user: 2533

Moderator
Trusted
Subscriber

  Reply # 767736 22-Feb-2013 15:41 Send private message

I agree with the mobile version of the site actually, but it's very difficult to rate-limit sites whilst over the cap, it's best to just do a blanket rate-limit.

But, talking to Snap isn't that bad ;)




Michael Murphy | https://murfy.nz
Want to be with an epic ISP? Want $20 to join them too? Well, use this link to sign up to BigPipe!
The Router Guide | Community UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial


1284 posts

Uber Geek
+1 received by user: 159


  Reply # 768710 25-Feb-2013 08:25 Send private message

slingshot dont limit their own site when you go over the limit, i think.





 

 



777 posts

Ultimate Geek
+1 received by user: 184

Trusted
Snap Internet

  Reply # 768919 25-Feb-2013 13:58 Send private message

Hi guys,

Our site isn't supposed to be rate limited when you go over your cap. Tim, I've emailed our development team to make sure your account is setup correctly.

Also, with regards to a mobile optimised version of our site, this is definitely on our to-do list over the next few months.

Cheers,

^AL




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator





26 posts

Geek


  Reply # 768937 25-Feb-2013 14:36 Send private message

Awesome, thanks for the post. Hopefully I don't go over my cap again for a while :P

24 posts

Geek


  Reply # 772063 1-Mar-2013 08:36 Send private message

I've been with Snap for years, it's always been a pain to try and increase the cap after we went on dial up. Usually ended up tethering a phone and doing it.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.