Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




26 posts

Geek


Topic # 114530 22-Feb-2013 15:05
Send private message

Today I was unlucky enough to go over my data cap and be throttled. However I was unable to navigate through Snap's website to add more data because it simply wouldn't load. When one's data cap is reached, shouldn't Snap's own website not be throttled to allow a user to add more data? 

I ended up just using my phone to do it, didn't feel like ringing.

Also, Snap, would be nice to see a mobile compatible version of your website.


Create new topic
6681 posts

Uber Geek
+1 received by user: 3056

Moderator
Trusted
Subscriber

  Reply # 767736 22-Feb-2013 15:41
Send private message

I agree with the mobile version of the site actually, but it's very difficult to rate-limit sites whilst over the cap, it's best to just do a blanket rate-limit.

But, talking to Snap isn't that bad ;)




Michael Murphy | https://murfy.nz
Want to be with an epic ISP? Want $20 to join them too? Well, use this link to sign up to BigPipe!
The Router GuideCommunity UniFi Cloud Controller | Ubiquiti Edgerouter Tutorial


1299 posts

Uber Geek
+1 received by user: 165


  Reply # 768710 25-Feb-2013 08:25
Send private message

slingshot dont limit their own site when you go over the limit, i think.





 
 
 
 


776 posts

Ultimate Geek
+1 received by user: 176

Trusted
Snap Internet

  Reply # 768919 25-Feb-2013 13:58
Send private message

Hi guys,

Our site isn't supposed to be rate limited when you go over your cap. Tim, I've emailed our development team to make sure your account is setup correctly.

Also, with regards to a mobile optimised version of our site, this is definitely on our to-do list over the next few months.

Cheers,

^AL




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator





26 posts

Geek


  Reply # 768937 25-Feb-2013 14:36
Send private message

Awesome, thanks for the post. Hopefully I don't go over my cap again for a while :P

24 posts

Geek


  Reply # 772063 1-Mar-2013 08:36
Send private message

I've been with Snap for years, it's always been a pain to try and increase the cap after we went on dial up. Usually ended up tethering a phone and doing it.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.