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4410 posts

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  Reply # 707417 27-Oct-2012 12:22
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JPFX: Any ideas to try?


Call Sky. They've come out and installed a new LNB for your multiroom setup, and you're paying them a big handful of money each month to provide the multiroom service, which only works in one room at a time.

AFAIK they provide the gear, and if doesn't do what it is supposed to, they come and fix it. It's all part of the fee you pay each month.



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  Reply # 707500 27-Oct-2012 15:48
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RunningMan:
JPFX: Any ideas to try?


Call Sky. They've come out and installed a new LNB for your multiroom setup, and you're paying them a big handful of money each month to provide the multiroom service, which only works in one room at a time.

AFAIK they provide the gear, and if doesn't do what it is supposed to, they come and fix it. It's all part of the fee you pay each month.



+1
You're paying for multiroom so get them to fix it.

Edit: Spelling.

 
 
 
 




7 posts

Wannabe Geek


  Reply # 785781 23-Mar-2013 08:58
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Hi,
It's been a while but I finally got the sky people out last month and they couldn't fix it. What should I try next?

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  Reply # 785789 23-Mar-2013 09:28
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JPFX: Hi,
It's been a while but I finally got the sky people out last month and they couldn't fix it. What should I try next?

Unacceptable.
You are paying for Sky Multiroom and they can't make it work?
Ring them back and demand they make it work!! It's their problem.

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  Reply # 785793 23-Mar-2013 09:42
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JPFX: Hi,
It's been a while but I finally got the sky people out last month and they couldn't fix it. What should I try next?


When you say you got the sky people out, was this via a phone call to SKY or to a 3rd party aerial installer who says they install sky?

I find it a bit off that they cannot fix your issue when your clearly a subscriber and paying for multiroom. 
Please elaborate on what the tech told you. 


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