robjg63:fredfootfree: TV is UA55ES8000 STB is connected by HDMI. Samsung supply the elaborate looking smart remote with the TV, but also include the IR Blaster (their words) It appears that the remote can be set up independently, but to use voice activation and motion activation on added devices the IR Blaster has to be included in the set-up. That's what bugs me - Samsung have gone to a lot of trouble to develop this system, and don't give the consumer the option of not purchasing it with the TV, yet show no interest in adding new products to their list of codes.
Samsung have gone to a lot of trouble?
A good 'smart' remote would have the facility to 'learn'.
Even the cheaper logitech universal remotes have an IR receiver - you can use the existing remote to 'send' the signals sent from the original remote to the 'smart' remote and make it learn the commands it needs.
Any database in the world wont have every device ever made in its library.
Also, a lot of hardware is sold under different brand names - so will be hard to find in such a database.
If the smart remote doesnt have a learning function then sadly its not really smart enough.
The logitech remotes are not perfect, but they have a HUGE database of products that they already know about - as well as the ability to learn. The old Logitech 525 that I have is also awesomely powerful.
I purchased a Logitec harmony remote but the igloo stb is not in their database, nor would it learn from the Pace remote. I couldn't get any response at all. I contacted Logitec's help desk who said they would fix it within 48 hours, and hey-presto! The igloo stb was added to their database within 2 days. Meanwhile, neither igloo or Samsung are interested in doing anything about it.