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  Reply # 895086 13-Sep-2013 08:35
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I cancelled for 4 years because of the poor image quality but realised any service upgrade may actually not occur until Sky shift/duplicate their services to fibre.




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  Reply # 895297 13-Sep-2013 15:14
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I got the HD ticket refunded and canceled today.

I asked specifically if the HD ticket would have any value for me with a basic package and customer service said it would.

Anyone with a Basic package AND HD ticket should ask for their money back from Sky. And they should really make it more obvious what you get when you buy the HD ticket.




 
 
 
 




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  Reply # 895298 13-Sep-2013 15:15
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Spyware: I cancelled for 4 years because of the poor image quality but realised any service upgrade may actually not occur until Sky shift/duplicate their services to fibre.


So are you on Freeview now or are you just without regular TV broadcasts?




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  Reply # 895303 13-Sep-2013 15:23
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jarledb: I got the HD ticket refunded and canceled today.

I asked specifically if the HD ticket would have any value for me with a basic package and customer service said it would.

Anyone with a Basic package AND HD ticket should ask for their money back from Sky. And they should really make it more obvious what you get when you buy the HD ticket.


In Sky's defence, their website spells it out:
HD Access Ticket
SKY HD content is available on selected programmes on SKY Sport 1, SKY Sport 2, SKY Sport 3, ESPN, SoHo, SKY Movies and SKY Movies Greats (may be subject to change during major sporting events).


But their CSRs should really know this and give accurate info when asked. Glad they refunded for you as they should.




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  Reply # 895312 13-Sep-2013 15:35
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I experienced the same thing from Sky about 4 years ago and honestly I cannot believe that they are still doing this (and still getting away with it)

BTW: Have not been a sky subscriber since the beginning of 2012. Don't miss is very much (apart from the Sports)

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  Reply # 895542 14-Sep-2013 10:46
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Its amazing they dont even have Prime in HD.

Compare Sky NZ's offering compared to their Aussie counterparts....

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  Reply # 895556 14-Sep-2013 11:15
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jarledb:
Spyware: I cancelled for 4 years because of the poor image quality but realised any service upgrade may actually not occur until Sky shift/duplicate their services to fibre.


So are you on Freeview now or are you just without regular TV broadcasts?


I relented for the Olympics and have kept it. I can't complain about SoHo and the Sport channels but won't watch the SD channels because of poor image quality. I have Freeview terrestrial and sat (unwatchable really also but looked good in 2007 before they added the duplicate One and 3 streams).




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