Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


1362 posts

Uber Geek
+1 received by user: 241

Subscriber

Topic # 150765 2-Aug-2014 11:50
Send private message

Ok,

I'm looking at cancelling my Sky connection because I might be lucky to watch it 5 hours a week given that most of what I'm watching I can do online. I know I have a cancellation fee because it is under 12 months however the cancellation calculator page doesn't seem to make any sense:

https://skytv.custhelp.com/app/answers/detail/a_id/299/kw/Early%20Termination%20Fees

According to that I'd owe them $376 which seem bizarre given that if I cancelled it after only having them for two months I would only owe them $125. I would have thought that the closer you are to the end of your contract the lower the cancellation fee. Is that website incorrect or is this Sky's strange mathematics?




Laptop: MacBook Pro (15-inch, 2017)
Desktop: iMac (27-inch, 2017)
Smartphone: iPhone X 256GB 'Space Grey'
Additional devices: Unifi Security Gateway, Unifi Switch, Unifi AP AC HD, Unifi Cloud Key, Apple TV 4K 64GB
Services: iCloud, YouTube Premium, Apple Music, Wordpress, Skinny

 


Create new topic
1926 posts

Uber Geek
+1 received by user: 126


  Reply # 1100587 2-Aug-2014 12:02
Send private message

It's either bizarre or it's a count down calculator i.e. months remaining not months since contract began.

13977 posts

Uber Geek
+1 received by user: 2488

Trusted
Subscriber

  Reply # 1100597 2-Aug-2014 12:13
Send private message

You've got it backward - with two months left you'd owe them $125, with 8 months left you'd owe them $376 (assuming HD sky). As far as I can tell you'd be just as well off to downgrade to basic sky, it's about the same price as the cancellation fee.

I don't even have a TV aerial, let along cable TV. Too much crap on with too many ads.




AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


6218 posts

Uber Geek
+1 received by user: 1036

Trusted
Lifetime subscriber

  Reply # 1100602 2-Aug-2014 12:39
Send private message

timmmay: You've got it backward

Technically it's Sky that has it backward; the documentation states to select the month you're on, not the number of months remaining.

Baby Get Shaky!
1548 posts

Uber Geek
+1 received by user: 381

Trusted
Subscriber

  Reply # 1100614 2-Aug-2014 13:28
Send private message

Behodar:
timmmay: You've got it backward

Technically it's Sky that has it backward; the documentation states to select the month you're on, not the number of months remaining.

 

 

"Argh, this website is too damned confusing, bu*ger it, lets just keep the Sky"....

90 posts

Master Geek
+1 received by user: 25


  Reply # 1100724 2-Aug-2014 17:15
One person supports this post
Send private message

or downgrade to "broadcast only" option - $18.70/month for FTA channels.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.