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Topic # 154842 10-Nov-2014 11:32
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I recently got MySky+ and was told it has 4 tuners, which it seems to when looking at the signal strength.

The other day I was trying to record three programs at once and was informed I could only record 2.  Am I missing something... why is the extra tuner there if you can't record with it?




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  Reply # 1172092 10-Nov-2014 11:49
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From what I remember - 1 tuner for what you're watching, 2 tuners available for recording (ie you can record two channels while watching a third), and the last one for pushing Sky OnDemand movies to the partition on the box.

Someone else might be able to correct me.



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  Reply # 1172103 10-Nov-2014 11:58
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ockel: From what I remember - 1 tuner for what you're watching, 2 tuners available for recording (ie you can record two channels while watching a third), and the last one for pushing Sky OnDemand movies to the partition on the box.

Someone else might be able to correct me.


I don't understand why you would need to do that? MySky only has three tuners and presumably you can play Sky OnDemand movies to that while recording two shows?




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  Reply # 1172171 10-Nov-2014 12:42
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mySky HDi has 4 tuners, identical box to Sky+ apart from the hard drive.




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  Reply # 1172199 10-Nov-2014 13:32
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Spyware: mySky HDi has 4 tuners, identical box to Sky+ apart from the hard drive.


Oh ok.  It seems the sky rep was telling porkies then when she told me that MySky+ had an extra tuner.




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  Reply # 1172203 10-Nov-2014 13:41
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Only three tuners are customer-usable.  But there are four.




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  Reply # 1172212 10-Nov-2014 13:52
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ZollyMonsta: Only three tuners are customer-usable.  But there are four.


That's interesting Grant.... I know the Vodafone TV box I used to have has 3, with the same functionality.  I wonder what they use the 4th for?




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  Reply # 1172428 10-Nov-2014 20:58
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As mentioned above the 4th tuner is used by Sky to download 'On Demand' content in the background. The content is saved to a 'non user' portion of the hard drive so are ready to watch when you want

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  Reply # 1172449 10-Nov-2014 22:00
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kharris:
ockel: From what I remember - 1 tuner for what you're watching, 2 tuners available for recording (ie you can record two channels while watching a third), and the last one for pushing Sky OnDemand movies to the partition on the box.

Someone else might be able to correct me.


I don't understand why you would need to do that? MySky only has three tuners and presumably you can play Sky OnDemand movies to that while recording two shows?

Have you read the online manual? It says pretty much the same but not quite as concisely. Mentions record two, watch one and use live pause at the same time. To do all it can do at once would need and use 4 tuners.

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  Reply # 1172598 11-Nov-2014 08:27
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Something to be aware of too - if you use the mobile app to remote record programs and set three or four to record overlapping or at the same time, you won't get an error message from the app, but will bugger your box and ned to reset it - Live Pause is likely to stop working and the recorded programs will be hit and miss - some will be recorded but some will not.





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  Reply # 1172726 11-Nov-2014 11:39
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B1GGLZ:
kharris:
ockel: From what I remember - 1 tuner for what you're watching, 2 tuners available for recording (ie you can record two channels while watching a third), and the last one for pushing Sky OnDemand movies to the partition on the box.

Someone else might be able to correct me.


I don't understand why you would need to do that? MySky only has three tuners and presumably you can play Sky OnDemand movies to that while recording two shows?

Have you read the online manual? It says pretty much the same but not quite as concisely. Mentions record two, watch one and use live pause at the same time. To do all it can do at once would need and use 4 tuners.



Yes I looked at the user manual, but as mentioned earlier I was told different by a Sky rep.  Their information was incorrect.
You don't need 4 tuners for record two, watch one and use live pause at the same time, you only need 3.  That is why Vodafone TV only has 3.
The 4th is used for streaming on demand to a partition.





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