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146 posts

Master Geek
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  Reply # 1589210 10-Jul-2016 18:57
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tdgeek:

 

Milutiche:

 

tdgeek:

 

quickymart:

 

 That's on the price level, sure. But they probably pay quite a bit to supply the package you've enjoyed under the reduced price. If you're getting it for $58 per month (or whatever it was) and it actually costs them $100 to provide it...can you see where I'm going?

 

 

I don't believe he does, despite his following post. There is a cost to provide, and promos are not cost-plus. Its possible I want it cheap and I want it now. Perhaps. 

 

Sky could say, bugger it, this is the price, but like any business they chase new customers. But some new customers chase and chase. Thats not reasonable. 

 

 

 

 

Yes they chase new customers and try to lock them in for life, but consumers are actually evolving and sometimes getting one step ahead of the suppliers, the term I signed up to was 6 months in which I couldn't change the plan and a further 6 months at the discounted price where I was free to add or remove services as I saw the need, as the term of the agreement had run it's course I also find it strange that they can lock me in for a further 28 days after I confirm my cancellation of subscription, what would the reason for that be? I know, because they want it to be too hard for people to be bothered canceling. 

 

 

 

 

Sky are not the only service that has a 28 or 30 day notice period. I'm sorry but you seem to want everything for your terms not the real terms

 

 

The thing is, consumers are being done over by big companies like this and don't even realise it, Sky has increased it's net profit (before tax) by 63% over the past 5 years, if you're the type of consumer that wants to pay the asking price that's fine by me, I'll be more than happy to provide you with a Starter motor, Crank Sensor or a New GPS for your boat at the RRP


146 posts

Master Geek
+1 received by user: 8


  Reply # 1589211 10-Jul-2016 19:00
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tdgeek:

 

Milutiche:

 

tdgeek:

 

Milutiche:

 

dazhann:

 

I think the old saying have your cake your and eat it too comes to mind while reading this thread. I don't have sky and don't intend to, but to expect to get a promo price forever while everyone else pays full price, well go figure.  

 



 

I'm not holding Sky to ransom, I'm telling them that I'll leave if I don't get a discount, I work in the Retail environment and if people ask me for a discount I'll give it to them, especially if it's the difference between keeping a customer and losing one. In my opinion, if your paying full price for almost anything you're paying too much

 

 

Maybe I sell widgets for $20, the cost price is $12, you want it for $8, bye. Thats business. 

 

 

 

 

maybe you widget is a loss leader

 

 

LOl sorry. Maybe it is, maybe all my products are that you want to buy.

 

 

 

 

I'm sorry, I have no sympathy for a company that pays it's CEO more in two years than I'll likely earn in my working life


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Uber Geek
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  Reply # 1589212 10-Jul-2016 19:01
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Milutiche:

 

tdgeek:

 

Milutiche:

 

tdgeek:

 

Milutiche:

 

I just had a terrible surprise in my mail box, my promo deal has just run out so my package of MySky +, Sports, Rugby & HD ticket goes from $59.21 up to $118.61, I've already phoned to say that I want to cancel, they can't take my cancellation today and someone will call me tomorrow. 
They have no interest in retaining customers even when I offer to sign up at the discounted rate for another 12 months, so I have to give 28 days notice to cancel and then there's a 3 month stand down, unless I get my flat mate (or wife) to sign up, It's just ridiculous. 
I think I'll be doing a whole lot more streaming in the next few months

 

 

Thats no good. Can you save money to cover this by going to Countdown and Z and Genesis to get 50% off for the next year? 

 

You may feel I am being unreasonable, but am I? Or are you? 

 

Its not ridiculous. You were given a temporary cheap deal. Good for you. But its not a sustainable deal. 

 

 

 

 

I'm not being unreasonable, I'm telling sky that I no longer want their service as it doesn't offer the great value it did for the first year, they have the opportunity to give me more discount and make less money or lose me as a customer and make no money (from me)

 

 

Actually its make no money. So Sky would do best to lose you. You want a promo discount to be permanent. This IMHO is not reasonable. Sky;s ARPU is about $80 per month. Their profit is about $15 per month. Your $58 doesnt work. For a new customer, as a promo, some will stay on, thats the gain. Your effectively wanting 800,000 odd customers to get a 50% permanent discount. Thats a circa $30 loss per every customer per month.  

 

 

 

 

Well this is a challenge for Sky then isn't it, I'm sure they have many people working on how to get the most money from their customers that will outsmart me, after all they didn't just scrape that $171M net profit in the 2014-2015 financial year doing nothing

 

 

 

edit: a number

 

 

It is. Sky have been around well before SVOD. They have about half the TV market share, competing against FTA. Thats quite impressive. SVOD is here, Sky cant change in 8.3 minutes. They brought in NEON and FanPass. Neither are perfect. But they are on the table, to expand as and when needed. Sport price wont decrease. Basic will, under SVOD only. 

 

171 million proft sounds huge, but its not. Read the numbers, its about viability. Sky has 830,000 customers, 171 mill aint huge


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  Reply # 1589213 10-Jul-2016 19:02
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Milutiche:

 

tdgeek:

 

Milutiche:

 

tdgeek:

 

Milutiche:

 

dazhann:

 

I think the old saying have your cake your and eat it too comes to mind while reading this thread. I don't have sky and don't intend to, but to expect to get a promo price forever while everyone else pays full price, well go figure.  

 



 

I'm not holding Sky to ransom, I'm telling them that I'll leave if I don't get a discount, I work in the Retail environment and if people ask me for a discount I'll give it to them, especially if it's the difference between keeping a customer and losing one. In my opinion, if your paying full price for almost anything you're paying too much

 

 

Maybe I sell widgets for $20, the cost price is $12, you want it for $8, bye. Thats business. 

 

 

 

 

maybe you widget is a loss leader

 

 

LOl sorry. Maybe it is, maybe all my products are that you want to buy.

 

 

 

 

I'm sorry, I have no sympathy for a company that pays it's CEO more in two years than I'll likely earn in my working life

 

 

By definition you have no sympathy for many companies.


4046 posts

Uber Geek
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  Reply # 1589221 10-Jul-2016 19:17
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I agree - I am hearing a lot of "I want lots for very little (certainly not the regular rates), otherwise I will leave and they will lose business", if that's the view you hold as a customer they're probably better off without you. Almost everyone I know who has Sky pays the proper rate and lives with it.


146 posts

Master Geek
+1 received by user: 8


  Reply # 1589223 10-Jul-2016 19:20
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tdgeek:

 

 

 

By definition you have no sympathy for many companies.

 

 

I would exchange many with several to get a more accurate definition


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  Reply # 1589227 10-Jul-2016 19:23
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quickymart:

 

I agree - I am hearing a lot of "I want lots for very little (certainly not the regular rates), otherwise I will leave and they will lose business", if that's the view you hold as a customer they're probably better off without you. Almost everyone I know who has Sky pays the proper rate and lives with it.

 

 

Agree.

 

Annual pay review time. Boss says "I want lots for very little" How does that work?

 

 


146 posts

Master Geek
+1 received by user: 8


  Reply # 1589228 10-Jul-2016 19:26
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quickymart:

 

I agree - I am hearing a lot of "I want lots for very little (certainly not the regular rates), otherwise I will leave and they will lose business", if that's the view you hold as a customer they're probably better off without you. Almost everyone I know who has Sky pays the proper rate and lives with it.

 

 

Well from a strictly financial standpoint they wont be better off without me, as I showed a couple of pages back they'll be about $500 worse off per year. And as long as almost everyone you know is paying the proper rate (and subsidising me and others like me) Sky will do just fine. 


Aussie
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  Reply # 1589231 10-Jul-2016 19:42
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tdgeek:

 

quickymart:

 

I agree - I am hearing a lot of "I want lots for very little (certainly not the regular rates), otherwise I will leave and they will lose business", if that's the view you hold as a customer they're probably better off without you. Almost everyone I know who has Sky pays the proper rate and lives with it.

 

 

Agree.

 

Annual pay review time. Boss says "I want lots for very little" How does that work?

 

 

 

 

 

 

Sounds exactly like my old boss...

 

 

 

I dunno why you guys are spending so much time trying to justify someone else paying full price.

 

Why do it if you don't have to? Sky will have a customer retention team, if  they don't too bad. End of story.


4046 posts

Uber Geek
+1 received by user: 868


  Reply # 1589234 10-Jul-2016 19:51
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Milutiche:

 

quickymart:

 

I agree - I am hearing a lot of "I want lots for very little (certainly not the regular rates), otherwise I will leave and they will lose business", if that's the view you hold as a customer they're probably better off without you. Almost everyone I know who has Sky pays the proper rate and lives with it.

 

 

Well from a strictly financial standpoint they wont be better off without me, as I showed a couple of pages back they'll be about $500 worse off per year. And as long as almost everyone you know is paying the proper rate (and subsidising me and others like me) Sky will do just fine. 

 

 

Going on your definition they can make much more off someone who pays the full rate for a few years as opposed to someone who expects a special half-price limited-time promotion to run forever and a day.


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Uber Geek
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  Reply # 1589260 10-Jul-2016 20:12
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Good grief guys how about we drop it or start a new thread, I don't feel this is productive to keep hammering away at the same points but neither side giving an inch. Is it worth this?

 

 

 

Let's get back on topic shall we?


426 posts

Ultimate Geek
+1 received by user: 81


  Reply # 1589308 10-Jul-2016 21:42
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I had a door to door salesman tonight and signed up for basic + movies for $39 per month.  Not too bad.


942 posts

Ultimate Geek
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  Reply # 1589318 10-Jul-2016 22:49
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Please don't hijack yet another thread for general company hating/streaming discussions. This has been happening far too often and similar members seem to appear each time. There are already other places to have these discussions. This thread is specifically to highlight a deal that everyone knows has a limited time span. Please keep on topic.

Edit. Could the moderators please delete non relevant posts?




Kirk

 


14412 posts

Uber Geek
+1 received by user: 1886


  Reply # 1589320 10-Jul-2016 23:02
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I wonder if anyone is buying an igloo device, to then get sky basic +install for $20per month  for the next year. Is that a good deal and are there any catches?


164 posts

Master Geek
+1 received by user: 16


  Reply # 1589377 11-Jul-2016 07:04
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GeoffisPure:

I had a door to door salesman tonight and signed up for basic + movies for $39 per month.  Not too bad.



Does that include MySky? I wonder if you could swap movies for SoHo. I would be keen at $39

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