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942 posts

Ultimate Geek
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  Reply # 1655432 20-Oct-2016 23:21
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This is not a sky number and they will not offer you the same deal. They will charge you $20 more for the mySky+. Or at least that was as close as they used to get.

The number is a telemarketing company. Sky tells them which phone numbers they can call but anyone can call the number and your contract will be processed as a referral. I don't think Sky is 100% happy the telemarketers number has become so "public" but there's not much they can do.




Kirk

 


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  Reply # 1656223 22-Oct-2016 16:35
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Are these guys only open on weekdays ?

 

I've just called and it said I had to leave a message for extension 201.

 

 


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  Reply # 1656365 22-Oct-2016 21:45
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martyyn:

 

Are these guys only open on weekdays ?

 

I've just called and it said I had to leave a message for extension 201.

 

 

 

 

Were you at work today? Neither were they!  :-)


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  Reply # 1656372 22-Oct-2016 21:56
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There were certainly a lot of shops open today and a lot of people working. If you are in retail you should be open 7 days.

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  Reply # 1656437 23-Oct-2016 08:07
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I'm sure Sky are open on the weekend? I recall calling them on a Saturday to cancel.


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  Reply # 1656452 23-Oct-2016 08:42
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larknz: There were certainly a lot of shops open today and a lot of people working. If you are in retail you should be open 7 days.

 

True, Sky is retail, and they are open for business, you can call them up. But the 0800 number is a promotions team for Sky, not Sky directly. And its like a soft team, they don't advertise, they arent in the active market selling Sky.


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Ultimate Geek
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  Reply # 1657087 24-Oct-2016 20:20
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larknz: There were certainly a lot of shops open today and a lot of people working. If you are in retail you should be open 7 days.


And you should learn to read better. They are not in retail they are a telemarketing company and Sky tells them who they are allowed to call. They work on business days at night so you can call them in the afternoon. I don't know how many times I have postied this.




Kirk

 


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  Reply # 1657088 24-Oct-2016 20:26
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tdgeek:

larknz: There were certainly a lot of shops open today and a lot of people working. If you are in retail you should be open 7 days.


True, Sky is retail, and they are open for business, you can call them up. But the 0800 number is a promotions team for Sky, not Sky directly. And its like a soft team, they don't advertise, they arent in the active market selling Sky.



Close. They are a separate company contracted by Sky. We are lucky they let us call them and they process the referrals. Their proper role is to call numbers that Sky tells them to and offer deals. Appeantly Sky wanted to buy their 0800 number but were told no.




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  Reply # 1657370 25-Oct-2016 11:59
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tdgeek:

 

 

 

Were you at work today? Neither were they!  :-)

 

 

I was working actually.


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  Reply # 1657376 25-Oct-2016 12:07
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kharris: And you should learn to read better.

 

Is this kind of comment really necessary ?

 

kharris: They are not in retail they are a telemarketing company and Sky tells them who they are allowed to call. They work on business days at night so you can call them in the afternoon. I don't know how many times I have postied this.

 

Do we now need to read every single comment in every single thread to see what's already been posted in future ?

 

I'm not in retail but I do run my own business. If someone is willing to pay me money for my services then I am willing to answer the phone.

 

I appreciate that may not be the case for this telemarketing company, they may like their weekends off, but they are happy to turn up on my doorstep at all hours of the evening and weekend so why would it be wrong to think they may answer the phone on a weekend ?


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  Reply # 1657384 25-Oct-2016 12:26
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martyyn:

 

Just had a bloke at the door offering Basic + MySky + Sport + HD Ticket for $39 which slightly contradicts the post a couple up.

 

To be fair, he wasn't all that clued up so he could have it wrong. He had no idea what Bein Sports was and couldn't do any more than hand me the plastic sheet he had telling him what he was supposed to be selling to me !

 

He gave me his bosses number so I may give that a call.

 

 

It is possible that the door knockers are offering something different again.  The Telemarketing team do not do door to door sales so that would be a separate crowd again.  I would be suspicious of the information provided given the package price of $39 is the same but without the HD ticket.





Kirk

 


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  Reply # 1657386 25-Oct-2016 12:27
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martyyn:

 

kharris: And you should learn to read better.

 

Is this kind of comment really necessary ?

 

kharris: They are not in retail they are a telemarketing company and Sky tells them who they are allowed to call. They work on business days at night so you can call them in the afternoon. I don't know how many times I have postied this.

 

Do we now need to read every single comment in every single thread to see what's already been posted in future ?

 

I'm not in retail but I do run my own business. If someone is willing to pay me money for my services then I am willing to answer the phone.

 

I appreciate that may not be the case for this telemarketing company, they may like their weekends off, but they are happy to turn up on my doorstep at all hours of the evening and weekend so why would it be wrong to think they may answer the phone on a weekend ?

 

 

The posters opinion was that "If you are in retail you should be open 7 days".

 

They felt like expressing what should happen so I simply did the same ;-)

 

I have posted this many times.... and no, you are not expected to read every post... but you could press the "view answer" button all the details are listed there.





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  Reply # 1657403 25-Oct-2016 12:41
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kharris:

 

It is possible that the door knockers are offering something different again. The Telemarketing team do not do door to door sales so that would be a separate crowd again. I would be suspicious of the information provided given the package price of $39 is the same but without the HD ticket.

 

 

Ok, let me rephrase that. If the telemarketing company are happy to call me out of business hours, surely they would be open to me doing the same ;)

 

I agree on the door knocker. Poor bloke didn't know what he was doing. Just needed a job obviously so good on him for doing whatever it takes but it wouldn't have taken much to learn about the product he was selling.

 

kharris:

 

The posters opinion was that "If you are in retail you should be open 7 days". They felt like expressing what should happen so I simply did the same ;-)

 

 

Perhaps I didn't read it as negatively as you. I still think your response was harsh.

 

kharris:

 

I have posted this many times.... and no, you are not expected to read every post... but you could press the "view answer" button all the details are listed there.

 

 

Thanks for the heads up.


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  Reply # 1657483 25-Oct-2016 13:59
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martyyn:

 

Ok, let me rephrase that. If the telemarketing company are happy to call me out of business hours, surely they would be open to me doing the same ;)

 

 

You can ring them outside normal business hours ;-) Just rang them to clarify.

 

They are available Monday to Saturday after mid day (I forgot to ask what time they finish).

 

Just so everyone is aware:

 

They are processing our calls to them as "referrals".  I am pretty sure that Sky is not 100% happy they are doing so many "referrals" and that number has become so public as they are only really supposed to be annoying and cold call people at dinner time ;-)  They don't do door to door sales either - that must be a separate company again.

 

This is cheaper than the best deal you will get from Sky directly so I am sure that Sky would prefer you call their consumer line so they can have more $$$ and I guess not have to pay a commission. 

 

I have no connection with either company, but I hope that this deal, and our access to it remains for the future. 

 

I am only providing the information so others can take advantage of it.  I for one wouldn't have Sky if I had to pay full price.

 

Edit: This is my last post to this thread unless I become aware of a better deal ;-)

 

 

 

 





Kirk

 


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  Reply # 1657489 25-Oct-2016 14:18
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kharris:

 

martyyn:

 

Ok, let me rephrase that. If the telemarketing company are happy to call me out of business hours, surely they would be open to me doing the same ;)

 

 

You can ring them outside normal business hours ;-) Just rang them to clarify.

 

They are available Monday to Saturday after mid day (I forgot to ask what time they finish).

 

Just so everyone is aware:

 

They are processing our calls to them as "referrals".  I am pretty sure that Sky is not 100% happy they are doing so many "referrals" and that number has become so public as they are only really supposed to be annoying and cold call people at dinner time ;-)  They don't do door to door sales either - that must be a separate company again.

 

This is cheaper than the best deal you will get from Sky directly so I am sure that Sky would prefer you call their consumer line so they can have more $$$ and I guess not have to pay a commission. 

 

I have no connection with either company, but I hope that this deal, and our access to it remains for the future. 

 

I am only providing the information so others can take advantage of it.  I for one wouldn't have Sky if I had to pay full price.

 

Edit: This is my last post to this thread unless I become aware of a better deal ;-)

 

 

 

 

 

 

Your posts are appreciated. The installer that I chose has just left. I called the 0800 Friday. Could have had it Saturday morning but I wasnt going to be here. Chuffed

 

At $49 (with HD Ticket) its cheaper than Fanpass and better. If you used Fanpass on and off its little more to get the real deal. All popups, recording, issue free.


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