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54 posts

Master Geek
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# 173808 7-Jun-2015 10:08
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I have a customer that is thinking of getting Igloo.

I have experienced numerous problems with the Igloo service when installing the unit including buggy operation and issues with registering the set-top box but would like to get an opinion from an end user perspective.

Does anybody have any advice on weather this is a good compromise between freeview and sky or would they be better to stick with one or the other? How good is the time-shift via the USB?

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123 posts

Master Geek
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  # 1318617 7-Jun-2015 10:49
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My flatmate has used Igloo for a year now. She gets a lot of use out of it, and I don't think she has any complaints. I put a 4GB USB drive into it so she could pause her favourite show while making dinner -- it gave her about half an hour, from memory. It is the simplest pause function really, press the wrong button and you lose the playback. This was quite common, I'd occasionally hear some inappropriate dinner-time language coming from the lounge.

She does like the 'book' function, or whatever it is, she goes through the guide once a week and 'books' her favourites, which basically just gives a few minutes warning before-hand, so she knows what's coming.

It often loses the guide, which required a reboot. This is more an issue for me than her -- she just asks me to fix it -- but rebooting is soooooo slow. Navigating the search is slow/laggy enough to make me cry, but she uses it a lot.

Apart from those minor things, it works ok for her, she loves the English shows, so she has no interest in Netflix etc. For me, it just seems like the same show on all the time -- British rural police drama...

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Uber Geek
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  # 1318674 7-Jun-2015 12:56
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Does the Iglo still shutdown  early hours of the morning or have they fixed that??




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Uber Geek
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  # 1318711 7-Jun-2015 14:45
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Stick with Freeview.  Or just go Freeview Plus IMO. 

Always be yourself, unless you can be Batman, then always be the Batman

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Master Geek
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  # 1344996 15-Jul-2015 20:32
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We got an Igloo box last year. Mostly so we can get BBC World News and UKTV, though we sometimes watch some of the other channels. The price point ($20/month) for the service, that it's prepaid (no contract) and the hardware was inexpensive ($99, though we could have got the box for free if we'd gone for a 12 month contract) made it low risk for us. We weren't gonna go for Sky for all sorts of reasons. Using our HDTV-compatible antenna we got all the HD channels in nice crisp HD. 

The channel guide often doesn't update and the box reboots rather languidly when a proper reboot is required. Otherwise it's been a reasonably reliable service. But we don't watch tons of sport--and often we have found *cough* offshore streams of things like All Blacks. 

While it doesn't inspire us, we're happy with it. 

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Uber Geek
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  # 1345014 15-Jul-2015 21:09
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old3eyes: Does the Iglo still shutdown  early hours of the morning or have they fixed that??

It still shuts down

Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.


Using empathy takes no energy and can gain so much. Try it.



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Uber Geek
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  # 1345020 15-Jul-2015 21:32
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Bought one for my elderly Dad around 12 months ago. Nothing wrong with the picture quality, but agree with previous posters about its abysmal reboot times (my Dad has a habit of turning it off at the wall) and yes it does loose the guide sometimes (reboot) and yes it does still shut down in the middle of the night. USB stick works well for pause and rewind functionality, although it can have a bit of a hissy fit with the USB stick gets full while on pause.

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