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Master Geek
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# 175847 13-Jul-2015 21:19
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This press release was released last year and I was wondering if anyone would know whether any of what it's said has even happened this year.

Sorry for the long post.

 

SKY customers will soon be enjoying upgraded MY SKY services, internet connectivity, video on-demand, upgraded legacy decoders and a modernised electronic programme guide (EPG). A Subscription Video on Demand (SVOD) service for non-SKY customers will also launch this year. 

 

The entertainment company is making a $125 million investment over the next two years in new software and equipment which will allow it to double its satellite bandwidth, enabling internet connections for all decoders, more channels and giving them the ability to broadcast ultra-high definition. 

 

“We have firm plans for a major upgrade that will significantly enhance the service we provide to our 865,000 customers,” says chief executive John Fellet. 

 

“As well as providing customers with the latest technology, a big upside of this project is that it allows us to double the amount of satellite bandwidth we can access, providing a path to ultra-high definition or 4k and the capacity to add new channels.” 

 

“We expect to see an increased uptake of MY SKY services and even happier customers” says Fellet.  “By the end of this investment programme, every SKY set top box will have the ability to be IP connected, providing access to VOD services for all of our customers. The simplicity of using MY SKY and providing on demand services through the same set top box will be a winning combination for our customers.” 

 

Subscription Video on Demand – 2014 

 

SKY will also launch an SVOD service targeted at non SKY customers this year. The service will feature a wealth of TV shows including exclusive HBO content and a great range of movies at launch. All for a flat monthly fee and no contractual obligations. 

 

Upgrade to MY SKY decoders – 2015 

 

An upgrade to the operating software of MY SKY decoders will be downloaded via SKY’s satellite with no customer intervention required. The upgrade will see a modernised Electronic Programme Guide (EPG) with high definition resolution and a modern new look and feel. Series link and search functionality will be enhanced and shows from a series will ‘Series Stack’ in the planner under one header. 

 

Access to a huge library of On Demand content for all internet connected MY SKY’s will be available at a touch of the remote control for customers connected through an ethernet lead, Wi-Fi or power line device. 

 

Customers can choose On Demand content to download through their internet connection and then elect to store on their MY SKY and watch at their convenience.

 

Content is downloaded progressively allowing SKY customers to watch shows whilst the download completes. 

 

Access to VOD content and the upgrade is at no cost to customers, although they will need to pay for their connection devices and data usage. 

 

Upgrade for all Digital decoders – from March 2015 

 

SKY will replace around 460,000 non-MY SKY decoders with a new decoder that is MY SKY capable and features the enhanced high definition electronic programme guide. These decoders will have addressable MY SKY features like personal video recording, high definition and access to a huge library of On Demand content. Wi-Fi functionality will be inbuilt giving customers the option to access on demand content. 

 

The replacement of all digital decoders will take place from March 2015 over an 18 month period at no cost to customers. MY SKY charges will apply if MY SKY features are accessed.

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769 posts

Ultimate Geek
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  # 1342595 13-Jul-2015 21:24
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SVOD service is neontv

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Master Geek
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  # 1342634 13-Jul-2015 22:25
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oh boy, this should be good...

 
 
 
 


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Uber Geek
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  # 1342756 14-Jul-2015 09:11
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Still waiting for my Digital Decoder free upgrade.
Oh, did I just see pigs fly by my window!

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  # 1342757 14-Jul-2015 09:16
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They added some poop and charged more for it, hmmm that's about it I think tongue-out




Mike
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The views stated in my posts are my personal views and not that of any other organisation.

 

Using empathy takes no energy and can gain so much. Try it.

 

 


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Uber Geek
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  # 1342767 14-Jul-2015 09:26
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I always thought it was better to under-promise and over-deliver than the other way round?




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

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Uber Geek
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  # 1342781 14-Jul-2015 09:52
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the SVOD service is Neon. It launched a couple of months late, in early 2015.

the software upgrade to existing decoders simply says "2015".  It's only July, so they still have 5 months left to fulfil that.

The STB switch over says it will happen FROM March 2015, and will take 18 months.  I don't know if some people have had the upgrade yet, but since we are only 4 months into this 18 months time scale (and it could easily have been delayed by a month of two in any case) then it's not surprising we haven't seen anything about it yet.

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  # 1342812 14-Jul-2015 10:28
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NonprayingMantis: the SVOD service is Neon. It launched a couple of months late, in early 2015.

the software upgrade to existing decoders simply says "2015".  It's only July, so they still have 5 months left to fulfil that.

The STB switch over says it will happen FROM March 2015, and will take 18 months.  I don't know if some people have had the upgrade yet, but since we are only 4 months into this 18 months time scale (and it could easily have been delayed by a month of two in any case) then it's not surprising we haven't seen anything about it yet.


Hard to believe not a single person has come forward to say they have it, in a community this size, if indeed they ARE rolling it out, which I seriously doubt. They have delayed it, but again failed to communicate, which is running a company 101 (communicate if you can't deliver). 



 
 
 
 


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  # 1342852 14-Jul-2015 10:41
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i don't care ... all i want is to be able to arrange the recorded shows on MySKy+ properly! i have to scroll through pages and pages to get the most recent recording! whyyyyyy

otherwise it works a charm. upgrade is good as long as they don't break it and introduce glitches




Swype on iOS is detrimental to accurate typing. Apologies in advance.


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  # 1342853 14-Jul-2015 10:43
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Press the up arrow on the top recording, it takes you to the bottom of the list.

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  # 1342854 14-Jul-2015 10:44
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joker97: i don't care ... all i want is to be able to arrange the recorded shows on MySKy+ properly! i have to scroll through pages and pages to get the most recent recording! whyyyyyy

otherwise it works a charm. upgrade is good as long as they don't break it and introduce glitches


Nothing about the way that Sky does business will change until it's management is replaced. 

They still think it's ok to have a streaming SkyGo service that breaks during an All Blacks game.

Mad Scientist
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  # 1342856 14-Jul-2015 10:44
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lol ... ok will try that. what if i wanted to watch something from the middle of the recorded? (we record a lot of 20 min cartoons ... pages and pages of individual cartoon listing! why can't we group them)




Swype on iOS is detrimental to accurate typing. Apologies in advance.


Mad Scientist
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  # 1342857 14-Jul-2015 10:45
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networkn:
joker97: i don't care ... all i want is to be able to arrange the recorded shows on MySKy+ properly! i have to scroll through pages and pages to get the most recent recording! whyyyyyy

otherwise it works a charm. upgrade is good as long as they don't break it and introduce glitches


Nothing about the way that Sky does business will change until it's management is replaced. 

They still think it's ok to have a streaming SkyGo service that breaks during an All Blacks game.


only during All Blacks games!




Swype on iOS is detrimental to accurate typing. Apologies in advance.


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  # 1342862 14-Jul-2015 10:48
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joker97:
networkn:
joker97: i don't care ... all i want is to be able to arrange the recorded shows on MySKy+ properly! i have to scroll through pages and pages to get the most recent recording! whyyyyyy

otherwise it works a charm. upgrade is good as long as they don't break it and introduce glitches


Nothing about the way that Sky does business will change until it's management is replaced. 

They still think it's ok to have a streaming SkyGo service that breaks during an All Blacks game.


only during All Blacks games!


Nope during other popular events too I am told. I wouldn't use it unless there was literally no other option at all. 


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  # 1342866 14-Jul-2015 10:54
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networkn:
joker97: i don't care ... all i want is to be able to arrange the recorded shows on MySKy+ properly! i have to scroll through pages and pages to get the most recent recording! whyyyyyy

otherwise it works a charm. upgrade is good as long as they don't break it and introduce glitches


Nothing about the way that Sky does business will change until it's management is replaced. 

They still think it's ok to have a streaming SkyGo service that breaks during an All Blacks game.


no customers need to vote with their feet and wallets and leave

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  # 1342867 14-Jul-2015 10:54
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I've hardly had an issue with Sky Go. Aside from all the Sky love goin' on here, my take on this thread is that these things are coming, very similar to Freeviewplus. All sounds quite good, although I dont expect to have Sky much longer. I would feel that the changes will depend on market forces, and I see SVOD in its infancy here. As that gains traction , things will change as they will have to 

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