Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


You're typing with Josh!
1406 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

Topic # 201839 6-Sep-2016 09:52
Send private message

Any reason what would be changing, and why the accounts pages are still locked (Supposed to finish Yesterday)


Create new topic
90 posts

Master Geek
+1 received by user: 25


  Reply # 1624466 6-Sep-2016 11:30
Send private message

still dead today.....

1397 posts

Uber Geek
+1 received by user: 201


  Reply # 1624475 6-Sep-2016 11:36
Send private message

The whole customer service is being upgraded 1 Sept to 6 Sept.  

 

TVGuide has changed completely.  I cant remote book anything until I can login and I cant login until the platform has been upgraded.

 

Guessing that you'll be in the same boat.


3033 posts

Uber Geek
+1 received by user: 768

Trusted
Lifetime subscriber

  Reply # 1624517 6-Sep-2016 12:16
Send private message

Hi guys

 

I know the teams are working really hard to get everything back online.  So it is being worked on :)

 

 




You're typing with Josh!
1406 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

  Reply # 1624547 6-Sep-2016 12:29
Send private message

Not complaining :) The website needed a huge overhaul anyway :) 


90 posts

Master Geek
+1 received by user: 25


  Reply # 1626597 9-Sep-2016 15:18
Send private message

.......and still waiting.......

809 posts

Ultimate Geek
+1 received by user: 74


  Reply # 1626655 9-Sep-2016 17:53
Send private message

Can't log in to watch espn to view their on demand stuff, since the sky site is down. very annoying.




You're typing with Josh!
1406 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

  Reply # 1628630 13-Sep-2016 15:24
Send private message

Still under construction, 2 weeks when it comes Thursday, Spark's on-line outage wan't even this bad


1491 posts

Uber Geek
+1 received by user: 189

Trusted

  Reply # 1630925 15-Sep-2016 13:50
Send private message

Sigh, went to pay my bill and still not available. WTF.




You're typing with Josh!
1406 posts

Uber Geek
+1 received by user: 143

Trusted
Subscriber

  Reply # 1631309 15-Sep-2016 20:44
Send private message

Day 15


1491 posts

Uber Geek
+1 received by user: 189

Trusted

  Reply # 1636591 20-Sep-2016 15:17
Send private message

OMG something is happening...

 

At least I can log in now but make a payment just throws this;

 

paymentgateway.sky.co.nz’s server DNS address could not be found


1106 posts

Uber Geek
+1 received by user: 176


  Reply # 1636856 20-Sep-2016 20:53
Send private message

People complaining about not being able to give Sky money?

 

That makes a change..

 

 

 

 


defiant
611 posts

Ultimate Geek
+1 received by user: 295

Lifetime subscriber

  Reply # 1636868 20-Sep-2016 21:18
Send private message

I can't find where you pay by credit card, clicking "Pay Bill" just brings up this useless spiel

 

 

MAKE A PAYMENT

 

 

OTHER WAYS TO PAY

 

 

INTERNET BANKING

 

Internet banking gives you the ability to take control of your payments. When you receive your monthly bill, simply head to your online banking site and arrange to transfer funds at your convenience.

 

Most banks will have telephone or internet banking. To set this up you would need to contact your bank, use your SKY account number as the 'Payee Code', Surname and First Initial as the 'Payee Particulars'.

 

Your bank should have SKY TV listed as a preassigned or preloaded Payee. If not, the following information can be used to setup your payments:

 

 

 

Bank and Branch: BNZ, Auckland

 

Name of Account: SKY Network TV Ltd

 

Account Number: 02-0100-0594491-05

 

Payee Particulars: Surname, first initial of your first name

 

Payee Code: Your SKY account number (You must enter 12 digits. If your account number is only 8-9 digits long, add zero's at the beginning of the number [i.e. 000 xxxxxxxxx])

 

Payee Reference: SKY SUBS

 

 

 

DIRECT DEBIT

 

No more cheques, envelopes, stamps or hassles. By setting up a direct debit the total amount due will automatically come out of your chosen bank account each month.

 

You always have up to two days before the funds are deducted from your account to contact us if there are any matters you want to discuss.

 

To get set up for direct debit, simply download the form, complete your details and return it to us by one of the below methods.

 

Alternatively, just call us on 0800 759 759 and we can set this up for you over the phone - no paperwork required!

 

 

 

Post

 

Freepost 2921

 

SKY Television

 

PO Box 9059

 

Newmarket

 

Auckland 1149

 

Email Us

 

1. Print the direct debit authority form.

 

2. Complete the form with your bank account information.

 

3. Scan and attach the form by clicking here to email us.

 

Fax

 

(09) 525 8384

 

 

 

CASH/EFTPOS

 

If you prefer to pay your account in person, please visit your nearest SKY Branch.

 

 

 

CHEQUE/MONEY ORDER

 

You can pay your bill by cheque or money order. Make the cheque/money order payable to SKY Network Televison, and ensure you enclose your payment advice, writing your account number and/or phone number on the back of the cheque/money order. Post your cheque/money order to:

 

SKY Television

 

Private Bag 92107

 

Auckland Mail Centre

 

 


1373 posts

Uber Geek
+1 received by user: 215


  Reply # 1684531 8-Dec-2016 11:41
Send private message

Is the upgrade channel ever going to work again, hasn't worked for a couple of months now.

Just says upgrade channel unavailable call 0800 etc.

Can download on demand content to it so, sky connected to Internet ok.

It stopped working the same time the web one did, I just tried it on web, looks like that's working, but unlike the upgrade channel it's not showing specials, it's coming up with full price for everything where skywatch had most channels for $5 this month.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.