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232 posts

Master Geek


  # 1787494 24-May-2017 15:16
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Hmmm.... doesn't look good
Have been waiting on their online chat to respond for 5 minutes, so far.
Not hopeful.

976 posts

Ultimate Geek

Trusted

  # 1787497 24-May-2017 15:21
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PSLog: Hmmm.... doesn't look good
Have been waiting on their online chat to respond for 5 minutes, so far.
Not hopeful.

 

you could try posting to their Facebook page. They seem quite responsive on there.





Kirk

 


 
 
 
 




232 posts

Master Geek


  # 1787499 24-May-2017 15:23
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I will, but why would they not man an online Chat support facility?

976 posts

Ultimate Geek

Trusted

  # 1787503 24-May-2017 15:37
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PSLog: I will, but why would they not man an online Chat support facility?

 

Your guess is as good as anyone's.

 

You could try sending a private message to @SeymourScagnetti

 

They used to respond to questions.

 

Or you could post on this thread https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=177722





Kirk

 


48 posts

Geek


  # 1787546 24-May-2017 16:16
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Flick me a note with your question and I'll try to get it answered.

 

 

 

Cheers

 

Alex

 

FAN PASS

 

 

 

 

 

 




232 posts

Master Geek


  # 1787558 24-May-2017 16:25
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Thanks Seymour. Email sent.



232 posts

Master Geek


  # 1788056 25-May-2017 11:56
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Overnight I have rebooted none of my devices, including the router, and this morning I can suddenly cast OK from PC as well as my phone.
FanPass say they have done nothing to their system.
So - who knows what the problem was? - we seem to be all go.
Will buy my month fanpass tomorrow :-)
Thanks to Fanpass for their (eventual) responses :-)

 
 
 
 


976 posts

Ultimate Geek

Trusted

  # 1788074 25-May-2017 12:36
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PSLog: Overnight I have rebooted none of my devices, including the router, and this morning I can suddenly cast OK from PC as well as my phone.
FanPass say they have done nothing to their system.
So - who knows what the problem was? - we seem to be all go.
Will buy my month fanpass tomorrow :-)
Thanks to Fanpass for their (eventual) responses :-)

 

Sounds reliable ;)





Kirk

 




232 posts

Master Geek


  # 1788081 25-May-2017 12:48
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Have since been told by another Fanpass person that they "had a team looking into it from early this morning so some tweaks could have been made on the backend"

I hope that is the case - otherwise it would seem a bit random 8-0

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