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3 posts

Wannabe Geek


# 215206 16-Jun-2017 17:38
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We have shifted houses and taken our MySky box with us. When I plugged it in everything worked accept the free to air channels (1 2 3). We get Prime.

 

I tried resetting the box, nothing. I new the dish was aligned as my parents had just had it done (we moved into the farm house). Signal is really good. I plugged in a freeview box and all worked fine.

 

I checked on the roof and the LNB is 10.750 and that is what is in the setup. Not really to sure about the other settings but neither were sky when I rung them.

 

Also we get the +1 channels.

 

Very strange.

 

If any one has any ideas or something like this it would be great.

 

I have tried to search.

 

Thanks

 

Richard


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3 posts

Wannabe Geek


  # 1802311 16-Jun-2017 17:44
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If it helps the LNB says

 

Triax Single TSI 010

 

Freq: 11.7-12.75ghz

 

LO 10.75 Ghz

 

NF 0.3dB

 

Thanks

 

Richard


1663 posts

Uber Geek

Lifetime subscriber

  # 1802324 16-Jun-2017 18:16
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I had heaps of trouble with MySky until I moved the cordless phone further away from it.





Life is too short to remove USB safely.


 
 
 
 


230 posts

Master Geek


  # 1802460 16-Jun-2017 23:11
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kiwifidget:

 

I had heaps of trouble with MySky until I moved the cordless phone further away from it.

 

 

 

 

2.4ghz per chance? 

 

If so get sky out, lab swap needed


230 posts

Master Geek


  # 1802461 16-Jun-2017 23:12
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kiwiatheist:

 

If it helps the LNB says

 

Triax Single TSI 010

 

Freq: 11.7-12.75ghz

 

LO 10.75 Ghz

 

NF 0.3dB

 

Thanks

 

Richard

 

 

 

 

Check the input is screwed into input 1.

 

 

 

That LNB by NAME is not one that sky use, I would call sky and get them out to fix it. $50...


2287 posts

Uber Geek

Lifetime subscriber

  # 1802477 17-Jun-2017 07:53
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kiwiatheist:

 

We have shifted houses and taken our MySky box with us. When I plugged it in everything worked accept the free to air channels (1 2 3). We get Prime.

 

I tried resetting the box, nothing. I new the dish was aligned as my parents had just had it done (we moved into the farm house). Signal is really good. I plugged in a freeview box and all worked fine.

 

 

 

 

 

 

mySky receives HD TVNZ1, TVNZ2, +HR=E from a DVB-S2 H.264 mux, Freeview box receives SD transmission from a different DVB-S mpeg2 mux. Such issues are caused by incorrect skew, i.e., not correctly aligned.





Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


Speed Test




3 posts

Wannabe Geek


  # 1802599 17-Jun-2017 14:11
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I moved the skew to about 8 o'clock and it works. It was about 6.30. Amazing that much of a turn made all the difference.
Thanks for all your help
Richard

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