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404 posts

Ultimate Geek
+1 received by user: 191


  Reply # 1977021 15-Mar-2018 11:34
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JPNZ:

 

Has anyone on Vodafone managed to downsize to the cheaper SKY option yet? The Vodafone website still doesn't have the option listed...?

 

 

 

 

I spoke with them on Tuesday and was advised that they are still figuring out how to implement this and to check back 'in a couple of weeks'.

 

 

 

 


3526 posts

Uber Geek
+1 received by user: 699


  Reply # 1978918 16-Mar-2018 23:17
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It sounds like they don't have a clue and were completely caught off guard by this. I thought they were meant to be business partners or something?


 
 
 
 


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344 posts

Ultimate Geek
+1 received by user: 25


  Reply # 1984393 27-Mar-2018 16:03
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Today a friend of mine finds that overnight one of his boxes no longer decodes the sky entertainment channels. Calls sky who say it’s due to him using an old box and card (a blue one). Where do they get off just cutting service without notice? They will book a call for a tech to change the box and card but until then, no sky entertainment channels on that box.

11633 posts

Uber Geek
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Trusted

  Reply # 1984416 27-Mar-2018 16:45
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tkr001: Today a friend of mine finds that overnight one of his boxes no longer decodes the sky entertainment channels. Calls sky who say it’s due to him using an old box and card (a blue one). Where do they get off just cutting service without notice? They will book a call for a tech to change the box and card but until then, no sky entertainment channels on that box.

 

As per https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=201763 it seems Sky advised your friend about September. They seem to have given notice, ad with the number of subscribers they have, probably cannot keep chasing people up.

 

 


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Uber Geek
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  Reply # 1984441 27-Mar-2018 17:55
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tdgeek:

 

As per https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=201763 it seems Sky advised your friend about September. They seem to have given notice, ad with the number of subscribers they have, probably cannot keep chasing people up.

 

 

Yeah, September 2016. Some people have no clue. Box swap out has been running 2 years next month.


344 posts

Ultimate Geek
+1 received by user: 25


  Reply # 1984464 27-Mar-2018 19:23
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tdgeek:

tkr001: Today a friend of mine finds that overnight one of his boxes no longer decodes the sky entertainment channels. Calls sky who say it’s due to him using an old box and card (a blue one). Where do they get off just cutting service without notice? They will book a call for a tech to change the box and card but until then, no sky entertainment channels on that box.


As per https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=201763 it seems Sky advised your friend about September. They seem to have given notice, ad with the number of subscribers they have, probably cannot keep chasing people up.


 



Ummm, no they didn’t contact him.....

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