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  Reply # 1989224 6-Apr-2018 08:57
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I am not sure if this will be enough to arrest the slide. Pricing will be a key factor in stopping or slowing the churn, but lets see how this plays out. Who knows with this and Chorus initiatives Sky may again change the New Zealand in home entertainment as it did so many years back.





Mike
Retired IT Manager. 
The views stated in my posts are my personal views and not that of any other organisation.

 

 Mac user, Windows curser, Chrome OS desired.

 

The great divide is the lies from both sides.

 

 


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  Reply # 1989229 6-Apr-2018 09:07
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MikeB4:

 

I am not sure if this will be enough to arrest the slide. Pricing will be a key factor in stopping or slowing the churn, but lets see how this plays out. Who knows with this and Chorus initiatives Sky may again change the New Zealand in home entertainment as it did so many years back.

 

 

Yes, price is the key, that's all we hear about, is price. If the content stays the same, the price can drop from the costs savings of being online only. Those that keep satellite can cover most of their costs for a change. If content variety or volume increases, that that has to found from subscribers. They already developed Neon and Sky Go and Sky On Demand, for this move, so the real benefit will be we can watch Sky on any TV, or device and when travelling on holidays. As we saw with the recent Basic changes, they kept the same pricing, and also offered lower pricing for less content. So, price essentially was unchanged related to content delivered. The extra convenience will be welcomed.


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  Reply # 1989257 6-Apr-2018 09:51
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tripp:
The problem with apps is supporting of them. iOS, web, android, samsung TV, Sony TV etc. There are so many different platforms and versions of platforms that it would take a lot of man power to create one for everything. Then you have the content license that might let you stream to your phone but not to chromecast or apple play, can stream at home but not on 3/4g etc.

 

 

 

According to the article:

 

  • There will be a service delivered by ‘puck’ – an Apple TV-style and Android-powered device.

 

 

Why shouldn't I just run it on my android device?

 

The problem with the 'puck' is, possibly, having to buy multiples of them to get the content in multiple rooms, e.g. watch cooking shows in the kitchen.

 

 

 

 


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  Reply # 1989261 6-Apr-2018 09:59
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nitro:

 

tripp:
The problem with apps is supporting of them. iOS, web, android, samsung TV, Sony TV etc. There are so many different platforms and versions of platforms that it would take a lot of man power to create one for everything. Then you have the content license that might let you stream to your phone but not to chromecast or apple play, can stream at home but not on 3/4g etc.

 

 

 

According to the article:

 

  • There will be a service delivered by ‘puck’ – an Apple TV-style and Android-powered device.

 

 

Why shouldn't I just run it on my android device?

 

The problem with the 'puck' is, possibly, having to buy multiples of them to get the content in multiple rooms, e.g. watch cooking shows in the kitchen.

 

 

 

 

 

 

"Customers will be able to use a range of devices to access Sky, including a 4K-capable streaming device, a 4K satellite and IP hybrid set top box, the existing Sky Box that hundreds of thousands of our customers already have, plus customers’ own devices as a companion app, and even Sky as a standalone app."

 

So, you will be able to. @Tripp is right, its difficult to cover everything and the multiple versions. iOS and TvOS (Apple TV) are easier, so that covers iPads and Apple TV. I would say they would obviously cover Android, to make it a generic app so its less affected by addonware, skins, versions. XBox and PS4 seem to be common ones too. Best to leave it at just that


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  Reply # 1989266 6-Apr-2018 10:05
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tdgeek:

 

nitro:

 

tripp:
The problem with apps is supporting of them. iOS, web, android, samsung TV, Sony TV etc. There are so many different platforms and versions of platforms that it would take a lot of man power to create one for everything. Then you have the content license that might let you stream to your phone but not to chromecast or apple play, can stream at home but not on 3/4g etc.

 

 

 

According to the article:

 

  • There will be a service delivered by ‘puck’ – an Apple TV-style and Android-powered device.

 

 

Why shouldn't I just run it on my android device?

 

The problem with the 'puck' is, possibly, having to buy multiples of them to get the content in multiple rooms, e.g. watch cooking shows in the kitchen.

 

 

 

 

 

 

"Customers will be able to use a range of devices to access Sky, including a 4K-capable streaming device, a 4K satellite and IP hybrid set top box, the existing Sky Box that hundreds of thousands of our customers already have, plus customers’ own devices as a companion app, and even Sky as a standalone app."

 

So, you will be able to. @Tripp is right, its difficult to cover everything and the multiple versions. iOS and TvOS (Apple TV) are easier, so that covers iPads and Apple TV. I would say they would obviously cover Android, to make it a generic app so its less affected by addonware, skins, versions. XBox and PS4 seem to be common ones too. Best to leave it at just that

 

 

I think if you refer to page 44 of the presentation you'll get an idea of what Sky wants to support in a standalone app.


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  Reply # 1989282 6-Apr-2018 10:24
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ockel:

 

 

 

I think if you refer to page 44 of the presentation you'll get an idea of what Sky wants to support in a standalone app.

 

 

Thanks for that, covers everything

 

I will digest it tonight. I did notice that the new SkyGo is "coming soon" and appears to have more, cover more. I wonder if soon is soon, or in this one year away overall upgrade?

 

 


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  Reply # 1989372 6-Apr-2018 11:26
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I want a 4k stream sports movies anything else is pointless shuffling deck chairs on the Titanic


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  Reply # 1989403 6-Apr-2018 11:37
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afe66:

 

I want a 4k stream sports movies anything else is pointless shuffling deck chairs on the Titanic

 

 

Get used to disappointment.


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  Reply # 1989409 6-Apr-2018 11:54
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ockel:

 

afe66:

 

I want a 4k stream sports movies anything else is pointless shuffling deck chairs on the Titanic

 

 

Get used to disappointment.

 

 

 

 

I don't care enough to be disappointed because I don't have any faith/expectation of real change.

 

So all the discussion above is meh.

 

After all why the fxxxx am I still paying a supplement for HD after 9 years.


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  Reply # 1989414 6-Apr-2018 12:00
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It looks like they are finally starting to move in the right direction. Admittedly, only after being cornered like a rat, haemorrhaging customers, facing a tanking share price, and left with no real alternative. But at least moving at last.

 

I think they should make an app available on major streaming devices (say Apple TV, Android TV and Roku) that people may already own, rather than locking it to their own “puck”. I am already installing streaming devices to get Plex, Lightbox, TVNZ & TV3 on demand etc to my TVs. HDMI ports are finite, and there is a limit to the number of AV cables, power cables and network cables that I want cluttering things up. Plus, doing so would free up some of their capital - customers rather than Sky would be footing the hardware cost.

 

Personally, I think they are overplaying the advantage of entertainment content exclusivity. In this day of VPNs and competing services, exclusivity through geolocking isn't exactly the selling point that it used to be. I would be more interested in aspects of the service that relate to quality and the viewer experience - such as whether HDR will be generally offered, how much will be offered in 4K and at what price premium, sound quality, bitrate, and how obnoxious the DRM will be etc.

 

Also, I would like to have seen something on whether VOD programming will be streamed without ads, or ruined with ad breaks and accelerated flow promos like much of the current satellite feed. The presentation seems to imply ongoing in-programme advertising, which materially destroys the viewer experience and value proposition.

 

Finally, in light of the Facebook and Cambridge Analytica coverage we are currently seeing, I was a bit disturbed to see the “able to collect viewing from nearly 300k STB’s” reference in the presentation. This is the first I have heard of it, and I’m not sure that I am entirely happy with Sky collecting and storing the details of my household’s viewing. At least, not without me opting in. At a minimum, I think they need to come clean on what they are doing in this area.


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  Reply # 1989429 6-Apr-2018 12:17
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JimmyH:

 

 

 

I think they should make an app available on major streaming devices (say Apple TV, Android TV and Roku) that people may already own, rather than locking it to their own “puck”. I am already installing streaming devices to get Plex, Lightbox, TVNZ & TV3 on demand etc to my TVs. HDMI ports are finite, and there is a limit to the number of AV cables, power cables and network cables that I want cluttering things up. Plus, doing so would free up some of their capital - customers rather than Sky would be footing the hardware cost.

 

 

 

 

Its not locked into their own puck


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  Reply # 1989430 6-Apr-2018 12:22
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JimmyH:

 

 

 

Finally, in light of the Facebook and Cambridge Analytica coverage we are currently seeing, I was a bit disturbed to see the “able to collect viewing from nearly 300k STB’s” reference in the presentation. This is the first I have heard of it, and I’m not sure that I am entirely happy with Sky collecting and storing the details of my household’s viewing. At least, not without me opting in. At a minimum, I think they need to come clean on what they are doing in this area.

 

 

From the Domestic Terms and Conditions:

 

2. INFORMATION

 

2.1 You authorise us to (either directly, via our service providers, or otherwise) collect personal information about you, your household and the way you and your household use our products and services (including but not limited to your name, contact details, details of your Selected Service, any devices you use to access our services, your credit history and payment details, information about what services you use, when, where and how you use them, and how you communicate with us and others about our products and services including via direct feedback, social media, or customer service).  This information is collected, held and used by us, and may be disclosed to third parties for the purposes of:

 

(a) communicating with you and your household (by telephone, post, email, text, in-app message or otherwise) in relation to this contract and to seek your feedback on our services; 

 

(b) responding to claims or complaints made by you or any member of your household; 

 

(c) cooperating with Government, regulatory or industry authorities; 

 

(d) providing you with the Selected Service and any other products or services that you receive from us, including by cooperating and sharing information with our resellers and providers of services that are bundled with ours;

 

(e) running and administering promotions and competitions;

 

(f) marketing and promoting our and/or third party products and services to you and your household, including by targeting advertising (eg to ensure that people viewing our advertisements and any third party advertisements on our services are receiving advertisements that may be relevant to them);

 

(g) allowing you to view information about your account and your use of our products and services;

 

(h) monitoring (and enforcing) compliance with the law and applicable terms and conditions;

 

(i) improving and optimising our service offerings, market research, generating and providing statistical analysis and rating information; and

 

(j) credit and risk assessment and management, identity verification, and debt collection (which includes logging overdue debts and/or liquidated damages you owe us with credit reference agencies).  

 

You acknowledge and agree that such information may be held and used by us both before and after termination of this contract (and we may continue to contact you for a period after termination as permitted by applicable law) but only for so long as we are legally entitled to.  We collect and treat personal information in accordance with the Privacy Act 1993.  More details about when we collect personal information, what we collect, and what we do with it, can be found in our Privacy Policy.  To request access to or correction of your personal information, please contact us at PO Box 9059, Newmarket, Auckland.

 

 

 

Its always in black and white.  And ignorance of the terms that you agreed to is no defence.


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  Reply # 1989431 6-Apr-2018 12:26
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afe66:

 

ockel:

 

afe66:

 

I want a 4k stream sports movies anything else is pointless shuffling deck chairs on the Titanic

 

 

Get used to disappointment.

 

 

 

 

I don't care enough to be disappointed because I don't have any faith/expectation of real change.

 

So all the discussion above is meh.

 

After all why the fxxxx am I still paying a supplement for HD after 9 years.

 

 

You mean:

 

Why is there a price differential between SD movies and HD movies on a new service entering the market in April 2018 (StuffPix)?

 

Or why does one pay more for HD movies on Google or Apple vis a vis SD?  Or more for a Bluray DVD purchased at retail?

 

I reiterate - get used to disappointment.  You must surely be used to it from everything else in the world.  Its called life.  Suck it up.

 

 


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  Reply # 1989432 6-Apr-2018 12:30
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JimmyH:

 

Finally, in light of the Facebook and Cambridge Analytica coverage we are currently seeing, I was a bit disturbed to see the “able to collect viewing from nearly 300k STB’s” reference in the presentation. This is the first I have heard of it, and I’m not sure that I am entirely happy with Sky collecting and storing the details of my household’s viewing. At least, not without me opting in. At a minimum, I think they need to come clean on what they are doing in this area.

 

 

I have always been of the understanding that usage data was collected from all MySky devices. There are certainly plenty of posts on here from people over the years who had refused to hook their MySky up to a phoneline so Sky were unable to collect these stats.

 

 


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  Reply # 1989454 6-Apr-2018 13:06
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They already have with Vodafone tv?




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