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2 posts

Wannabe Geek

Topic # 242805 15-Nov-2018 09:18
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Hi all - new to Geekzone and hoping you can help.


I have MySky HDi connected via HDMI to TV via an HDMI switcher.  All working fine.


BUT - I also want to output to an old VCR so I can transmit signal to another room via coax (we then use a transmitting sky remote in bedroom to control sky box).  This has always worked previously connected Sky to VCR through both SCART and RCA cables.  Recently, this has stopped transmitting audio - picture is OK.


Interestingly, if you press Mute (or some different buttons) on Sky remote and then unmute, I get sound for a brief moment before it then stops.  So I think the cable connection is working; it must be something in the Sky box setup.  (Audio output from VCR player is fine and works just using a tape - so it's something getting between Sky Box and VCR).  I've reset all settings back to factory, just in case I'd accidentally reset something but makes no difference.


Any advice gratefully welcomed.  Was there a Sky software update?  Could the HDMI switch be interfering (not sure how, as this is a different connection)?



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Uber Geek
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  Reply # 2128984 18-Nov-2018 18:59
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Sounds like a defective unit, call Sky.


I still get sound on my analog outputs.

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Biddle Corp
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  Reply # 2129000 18-Nov-2018 20:19
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It's always possible a software update has changed the way audio output works.




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  Reply # 2129067 18-Nov-2018 21:55
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Even if it is a software update that has gone wrong, its a managed device that is part of a subscription service so its still something that should be raised with sky.


I know a couple of people with modulators off the analog out of their sky boxes and they have working sound so its not affecting everyone if it is a software thing.


2 posts

Wannabe Geek

  Reply # 2129077 18-Nov-2018 23:02
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Seems to have been resolved by installation of new AV Receiver - at least for time being.  Thanks for looking and suggestions.

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