Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

5849 posts

Uber Geek

#269920 14-Apr-2020 22:05
Send private message quote this post

Trying to add a device to Neon and I've discovered that our two Samsung TVs appear in the device list twice.

By model number, and a second entry for each device which is a MAC address followed by the name we have given the TV in Neon's device list.

I spotted the duplication, so deleted one of the model numbers. I had that TV on, and it immediatelyre-registeted in the Neon device list, so now its full again and I can't ad a device for 30 days.

The MAC address entries have older join dates that the model numbers. Does that mean that Neon are no longer recognising devices in this way and if I delete a MAC address entry it won't re-register?


Create new topic
1242 posts

Uber Geek


  #2461546 15-Apr-2020 07:16
Send private message quote this post

I had the same problem, but only on devices that I had sideloaded the Neon apk to, so 3 devices had maxed out the 5 device limit. In the end I called Neon and got them to remove the duplicates. Now we neon on our phones only and cast the app to my Mi Box.

2930 posts

Uber Geek


  #2461624 15-Apr-2020 09:10
Send private message quote this post

I had all sorts of issues with this...mostly with my iMac - different browsers (my fault) then MAC address/device duplication. 


iPads and iPhones are ultimately my preferred method now. 

Handsome Dan Has Spoken.
Handsome Dan is currently WFH.
Handsome Dan is perplexed...and a little stir crazy.
need to transfer money overseas? I use Transferwise 


5849 posts

Uber Geek

  #2461628 15-Apr-2020 09:17
Send private message quote this post

Thanks both I'll give Neon a call.



49 posts


  #2485873 18-May-2020 20:39
Send private message quote this post

Disable/Forget the WiFi on your TV, use only cable

Create new topic

News »

Pre-orders for Huawei MateBook 13 open now
Posted 14-Aug-2020 14:26

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35

UFB hits more than one million connections
Posted 6-Aug-2020 09:42

D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01

New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35

Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21

Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11

Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05

Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26

Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07

Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45

Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48

Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50

Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00

Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.