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1523 posts

Uber Geek

Nurse (R)
Lifetime subscriber

  #2531365 30-Jul-2020 13:46
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I had Lightbox through Spark, but also already had a Neon account before the merger too. Yesterday it became possible to add my Neon in the "Get More" section of MySpark. It was very easy and painless. Only thing to be aware of is that it takes a while for the "Activate" button to appear in MySpark; the email asking you to activate arrived immediately, but it was about 10mins and several page refreshes before it appeared in MySpark. Once it appeared it was a doddle. I have confirmed in my settings in Neon that the scheduled credit card payment for a few days time has been cancelled. 


Yup, we activated the myspark and store side at 10am yesterday.


there is a trick to the "get more" page, in that it caches, that's why you have the 10 mins or so delay.


But am I correct in saying that if you were an existing LightBox customer and you have watched over 3 hours of Neon during the trial period - for me it is more like 15 hours and 2 movies rentals - then you are already automatically signed up.


My Neon account page is saying; Current Plan is Spark Customer $0.00 to pay. Whilst I can find no reference to the Neon $9.95 on my MySpark Account page the same way as I can for my Netflix addition.


Or do I have to manually Add Neon ?? or will this automatically occur over the next few days ??

iMac 27" (late 2013), Airport Time Capsule + Airport Express, iPhone7, iPad6, iPad Mini2


Panasonic Blu-ray PVR DMR-BWT835 + Panasonic Viera TH-L50E6Z, Chromecast Ultra, Yamaha AVR RX-V1085

The difficult we can do immediately. The impossible takes a bit longer. But Miracles you will have to wait for.

247 posts

Master Geek

  #2532848 1-Aug-2020 19:33
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looks like I am late to the party, I never used Neon during the trial period as a Lightbox customer, but tried to sign up today to see a $13.95/m price




correction - the discount is still available by signing up through MySpark page,  I have it now

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