So no recourse to return to the óld' 0ld MySky box. We 'bought' the old box when it first was offered. So well worth doing so as for the years we had it, it more than repaid itself. Any faults were done for free.
Sky had a technician install the new/old SkyBox. It looked brand new to me and is so much better then the new one. Simpler in every way and the fast forward is miles better than the new box.
So sad that Sky launched a bad product. But that's what monopolistic companies do.