To add to the consensus, this new sky box is a heaping pile of crap. We had 5 Sky techs come out to try to get it working, each as clueless as the next. It turns out Sky uses split.io (a feature flag software) on their new boxes and my home PiHole was blocking the domain as it's known to be used for tracking and telemetry. Blocking this domain stops the satellite connection from being verified on the new box. The old boxes would work fine without any interference from internet verification since they would just connect to the satellite directly. P.S. I figured this out myself, the techs had no idea and Sky hides the fact they use split.io

I initially tried to get my parents to move off Sky, but they fell for the same 6 months @ 50% with a new box spiel. So here we are with the new, slow, janky, most un-friendly UI device I have ever had the displeasure of using. Anyone else also notice the streaming quality seems to be absolute crap too? Hopefully, this will finally convince my parents to drop this dying business for good

how many Sky techs does it take to change a lightbulb?