Hi all, (first post, been lurking for years, great resource, finally decided to join, be gentle on me…)

Skybox just did an update!

Ive had my new skybox for about a week now, it’s growing on me but still about 50/50 for returning it for the old one. I was hanging out for the new one because I was frustrated with the speed of the old one (since they did that major firmware update years ago) and also the remote was worn out. Sent the old unit back yesterday thinking they’d send me a new one if ever I should decide to opt out. Funny the return form didn’t say to include the remote. Power cord and HDMI cable -yes, remote no. 

Ive had similar experiences to a lot of you: outage the other night, restarted the box, sky support phones busy, 99+ in the support chat that never happened, woefully lack of notification. I actually thought I’d broken it because I’d just added it to my Home Assistant at that exact moment and was starting to panic. Why can’t they have an outage web page like most of our of our telcos do? Downdetector was my friend that night.

Disappointed in the box itself, trying to find plusses vs minuses. Picture is good, but only after I recalibrated the TV picture because it reset the HDR+ or something and the colours all bloomed out (it’s a fairly new big Samsung). I don’t need any of the apps as I already have them natively on the TV. I wanted fast responsive sky satellite viewing, and not sure I got that. Would be good if I could remote record and if I could listen to the HD music channels that I’m paying for. But the remote is better (love the bluetooth vs IR) -although I haven’t figured out how to actually stop/reset the pause/rewind, as there isn’t a stop button anymore and the light on the front of the box don’t tell me anything. The tiny white box does stand out amongst my other black home theatre stuff in the black TV cabinet, and I know it’s there because all the HD drive constantly clatters away.

Anyway, it just did an update! It showed as a notification and I had to activate it, was fairly quick, rebooted and over within a few minutes. But I can’t see any difference to anything. Anyone else notice it? I’d love to look up the changelog, is there one?