Any software crash in the EPG will result in the EPG restarting on channel zero. There have been several causes of crashes identified, some of which have already been fixed in previous software release. The current major problem is a crash around booked programmes: this affects all non-MySKY decoders. A (hopefully) final fix for this is due to go out in rel 0390 this month. Sorry for the problem.

Thanks Manaia Laughing