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553 posts

Ultimate Geek
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  Reply # 293748 28-Jan-2010 08:25
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Bung:
Don't the installers get an extra payment for jackpoint install? That's why they push it.



Yes

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Ultimate Geek
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  Reply # 293771 28-Jan-2010 09:10
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grant_k:
sbiddle: Anybody who doesn't have a phoneline and uses VoIP only can't connect their Sky box as modems don't work over VoIP.

That's not true in my case Steve...

I have MySky and WxC VFX.  They play happily together and I can order PPV movies etc.  Also, I've noticed from the call logs that MySky phones home every month or so in the wee small hours, and it works without a hitch.



How did you manage to get that to work? I have also have MySky and VFX and have never been able to order PPV movies.


David.





 
 
 
 


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  Reply # 293793 28-Jan-2010 10:07
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DrCheese:
grant_k:
sbiddle: Anybody who doesn't have a phoneline and uses VoIP only can't connect their Sky box as modems don't work over VoIP.

That's not true in my case Steve...

I have MySky and WxC VFX.  They play happily together and I can order PPV movies etc.  Also, I've noticed from the call logs that MySky phones home every month or so in the wee small hours, and it works without a hitch.



How did you manage to get that to work? I have also have MySky and VFX and have never been able to order PPV movies.


David.

I didn't do anything special.  Just plugged it in to the phone jack on the router (Linksys WRTP54G) and it works Smile







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  Reply # 294009 28-Jan-2010 16:47
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I had changed address to my mums with sky, then a couple days later said i was moving back to my previous address.

Next day those #^@! sky technician come around to my mums place DEMANDING the multi-room decoder or else they will cancel my account, jeez i was going to pick it up tonight i says to them - we dont care they said.

What a bunch of tards, so i rang them up today and said I WANT MY DECODER DELIVERED TO ME FOR FREE!! And told them the next time the tresspass onto my mums property they will get the dog greeting them.

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  Reply # 294012 28-Jan-2010 16:56
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I had a WRTP54G and it worked fine with that as well. It might be dependent on the ATA you are using for VFX.




My views (except when I am looking out their windows) are not those of my employer.

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Ultimate Geek
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  Reply # 294014 28-Jan-2010 16:59
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hairy1: I had a WRTP54G and it worked fine with that as well. It might be dependent on the ATA you are using for VFX.


Yep, sounds like that might be the case. I have a Linksys AG310 and it won't allow dialing in by the MySky HDi box.


David.





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  Reply # 294015 28-Jan-2010 17:01
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we have had our old sky decoded in my mothers house for almost 2 years now, we just pay for Multiroom($25 I think) and we have my-sky in our house, I haven't ever had her decoder plugged into the phone line while its been there and seems to be fine



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  Reply # 294471 29-Jan-2010 20:10
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yeah hopefully they dont go back to mums again lol

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  Reply # 295006 31-Jan-2010 21:18
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I have a sliver Pace box as well (about 2 years). The installer told me it wasn't necessary to connect it to a phone line (just easier for PPV as it saves using the 0800 number). In just over two yearsm it has never once been connected to a phone line, at install or otherwise, and it works just fine. (I actually have no aversion to connecting it - but the placement of the TV vis the phone jacks etc makes it difficult do do so unless I want to open up the wall cavities to run cable).

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  Reply # 295007 31-Jan-2010 21:25
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DrCheese:
hairy1: I had a WRTP54G and it worked fine with that as well. It might be dependent on the ATA you are using for VFX.


Yep, sounds like that might be the case. I have a Linksys AG310 and it won't allow dialing in by the MySky HDi box.


David.


If you're using ulaw or alaw as your voice codec things can work if you're on a rock solid internet connection with minimal jitter. It is certainly not a supported scenario however.

Most WxC devices will be provisioned with G.729 which will not work.



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  Reply # 295016 31-Jan-2010 21:53
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sbiddle: If you're using ulaw or alaw as your voice codec things can work if you're on a rock solid internet connection with minimal jitter. It is certainly not a supported scenario however.

Most WxC devices will be provisioned with G.729 which will not work.

It depends on which device is trying to communicate over the phone line:

-  Voice Calls use G.729
-  Faxes use G.711
-  MySky uses G.711

I am fairly certain that all devices supported by WxC can use G.711 if the device connecting is either a fax or a modem (a la MySky).  G.711 is certainly supported by my WRTP54G.





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  Reply # 295084 1-Feb-2010 08:30
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I've got a WRTP54G on XNet Fusion (VoIP) and does not work for Sky. But I'm on the default codec. Not interested in movies, so for the once in a few months I just phone them myself. Quick and easy. The box however keeps on attempting to dial a few times a day (light flashes).

Small silver Pace box. The installer wrote VoIP on the paperwork but did not really understand howcome I've got ADSL and a phone but no phone line. Later I did plug it into the VoIP phone line but in never managed to connect to Sky (due to wrong codec).

It's been almost 2 years, no extra charge and no checking up.

Conspiracy theory: installers get paid extra for phone a line connection because Sky makes money by selling usage data?




You can never have enough Volvos!


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  Reply # 295092 1-Feb-2010 08:58
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Niel: Conspiracy theory: installers get paid extra for phone a line connection because Sky makes money by selling usage data?


I don't think it's a case of selling it but I've heard plenty of stories over the years about Sky collecting pretty valuable subscriber usage data.

I would really love to get an honest answer about what data is actually collected and used by Sky.



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  Reply # 295555 2-Feb-2010 21:40
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A sky Tech tried to con me into paying him 'under the table' to install the Sky Multiroom in my house - I rang sky to inquire about this and it is a breach of contractual obligations. Woo hoo someones in the pooper

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Reply # 295618 3-Feb-2010 07:38
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goldx18: A sky Tech tried to con me into paying him 'under the table' to install the Sky Multiroom in my house - I rang sky to inquire about this and it is a breach of contractual obligations. Woo hoo someones in the pooper


You could of also just said "thanks, but no thanks".


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