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11 posts

Geek


  Reply # 295800 3-Feb-2010 18:33
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I've been stuffed around for at least two weeks now - i just want my Multiroom!!



11 posts

Geek


  Reply # 299403 16-Feb-2010 08:43
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Well been a few weeks now and happy to report not more incidents from sky lol - finally...peace and quiet...

 
 
 
 


111 posts

Master Geek


  Reply # 303569 2-Mar-2010 09:11
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Sky mainly uses the phone line for billing purposes, ie if u book a movie from one of the box office channels or pay per view

564 posts

Ultimate Geek
+1 received by user: 62


  Reply # 303869 3-Mar-2010 08:59
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I had a phone fault last week at a property. We use internal lines, so you need to dial 1 to get out. 0 gets you the operators.

This Sky box was calling the operators constantly! (0800) I printed a log and for about 5 hours each and every day it would redial every 5-10 minutes.

94 posts

Master Geek
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  Reply # 304560 4-Mar-2010 20:22
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I approve of the phone line, My house use to only have one phone jack. Now it has 3

Penfald

564 posts

Ultimate Geek
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  Reply # 304568 4-Mar-2010 20:45
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Wait till you see the terrible wiring job each installer did.

2915 posts

Uber Geek
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  Reply # 304577 4-Mar-2010 21:17
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Yeah, it's pretty bad. I had to have a Chorus tech come around for something unrelated, and he commented on the "hack job" that "that cowboy" did.




I finally have fibre!  Had to leave the country to get it though.


188 posts

Master Geek
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Subscriber

  Reply # 304585 4-Mar-2010 21:34
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The guy who installed Sky at my place said that Sky tell their installers to always install a phone socket unless the customer refuses. "Even if you have to tack the cable along the skirting" was what he was told. He thought this was because they make so much money from pay per view movies and people are less likely to order them if they have to call the 0800 number rather than just use the remote control.

564 posts

Ultimate Geek
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  Reply # 304586 4-Mar-2010 21:39
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Mine was chopped in to the cable in the ceiling, draped over all the rafters, out a hole in the roof, down the spouting downpipe, through a hole in the weatherboard into the lounge.

Angrily ripped out that night.

80 posts

Master Geek
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Reply # 305260 7-Mar-2010 20:38
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Ok lets be fair, below is from FAQ on Sky NZ site, they are direct and honest . Sometimes I wonder if people are too quick to put the boot into our providers...I believe they are getting better

A landline is not required to get Digital Installed.   In order to book Pay Per View through the remote, an active landline and phone jack must be installed.  There are other methods to book Pay Per View - through a Customer Service Representative and/or calling 0800 759 759.

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