nitrotech: I agree sky treat their exsisting customers poorly, they should offer existing customers deals that are at least as good as the best deals out there.
I have had battles with Sky over mysky, they wanted to charge me $99 for installation however there are other deals in the market place for $49 installation - on each occasion I have called them they said there was nothing they could do even though i've been a subscriber for over 10 years.
Anyway as described above Harvey Norman have a deal for free mysky installation, you don't have to buy anything just go instore and sign up, I did it yesterday.
Cazy isn't it though if i'd rung sky direct they would still want $99!
Sky don't seem very consistent. We were rung with some story that there would be installers in the area and an upgrade to MySky would be free install if we had it done the following week.