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14 posts

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Topic # 89923 11-Sep-2011 15:19
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Hey Guys

A family friend has recently made changes in their lounge. This change included moving the mysky box and tv 2 metres away from where it used to be.

I have reconnected everything that i could manage and have got the mysky running just fine. however the multiroom box which is a sky satellite box now doesnt work. all it says is no signal/rain fade.

All the original wiring was done by a sky technician. i just bought extensions and adaptors so it would reach the added 2 metres.

What could be causing the problem in the multiroom setup

any help would be greatly appreciated

Cheers
Jay

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536 posts

Ultimate Geek
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  Reply # 519685 11-Sep-2011 20:39
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Where is the splitter that feeds signal to the multiroom decoder? In a wall or under the floor?  Does the original Sky cable into the lounge come from a wall socket or a 'cable through the floor'?   If the latter, did you *PULL* on it at all during the shift?  If so you may have disconnected the multiroom feed from the splitter.  More info on setup would help to diagnose problem Smile

30 posts

Geek


  Reply # 521956 16-Sep-2011 14:05
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If I'm understanding this correctly, Sky came and installed an additional box and I guess must have installed a splitter and additional wiring?

You have added a 2m extension to the satellite cable of one of the boxes and now that one isn't working?

What type of adapter/extension did you use? Does it work if you remove the adapter and plug it back in in the original location 2m away? Your adapter/extension is may faulty or of the incorrect type.

Is the mySky box switched on when you are testing the multiroom box? if the splitter that has been installed doesn't have power pass on all ports or the multiroom box LNB power is switched off then this could explain it.

like tangerz said more info would be helpful, although since you haven't replied I guess you fixed it anyway! :)

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