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Topic # 154804 8-Nov-2014 01:25
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My gf drowned her HTC One in the bath. After hot water cupboard drying it appears to be working fine with the sole exception of the power button. Now after a week she's managed to let the battery die, and can't turn it back on.

I figure the power button can be fixed, or replaced, hopefully. But getting the thing apart looks a nightmare and a job more likely than not to end in breaking something if I try it. So a few $ spent on someone with experience wouldn't go amiss.

Any recommendations? We are in West Auckland.

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  Reply # 1171238 8-Nov-2014 07:48
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You should consider claiming on insurance with the view of replacement., That phone is doomed. Paying for any repair now is simply an expensive postponement of the inevitable.

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  Reply # 1171246 8-Nov-2014 08:46
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and if you're going to use the phone in the bath, the replacement should be water proof Samsung S5 or Sony Xperia Z3

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  Reply # 1171250 8-Nov-2014 09:17
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Is it an M7 or M8? While the construction between the two is the same, the cost of repair vs replacement might come into play. Before I realized that HTC had a two year warranty I rang around a few places to see what a camera repair on my M7 would cost. The consensus seemed to be about $130 as a starting point then the cost of parts above that. The reason the start point was so high was due to the One being glued together and they wouldn't guarantee that it wouldn't be damaged getting it open.

Having said that, there are a bunch of YouTube videos on dissembling the One. Seemed to me the big challenge if you can get it apart, then source replacement parts, is trying to successfully glue it back together again. I kind of think whether it is repaired professionally or by you the chances are it will never be the same again. Unless the whole motherboard is replaced there is a chance the power button is just the first symptom of problems ahead.

Something to be said for the cheap looking plastic construction of the Samsung Galaxy series, where repair is almost as simple as flipping the back cover off and having a go.
Hopefully the M9, or whatever next year's One will be called, will be waterproof.

There are a couple of phone repair places in the main street of Henderson, can't remember their names sorry.

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  Reply # 1173821 12-Nov-2014 20:39
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Sorry it's a One Mini. They all seem to have the impossible-to-get-apart construction, which is why I wanted someone with experience.

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