Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




311 posts

Ultimate Geek


# 217930 18-Jul-2017 23:09
Send private message

Has anyone had their P9 start smoking on them?

 

Today I got home from shopping, plugged in my phone, turned away to the tv and started to smell something.

 

My P9 had smoke coming from the usb port on the phone and it was very very warm. I unplugged it and the phone which was half charged before I plugged it in, turned around and said battery empty turning off. 

 

The port itself (USB type c) the pin in the phone had melted partially, and the cable also had scorch marks inside it.

 

Btw was on the genuine charger and cable.

 

 

 

Retailer is sending it away to Telegistics, said they hadn't seen it before but I was disappointed they weren't alarmed at the fact it was hot and smoking... 





If you have to run heating in winter, you don’t own enough computers.


Create new topic
568 posts

Ultimate Geek

Trusted

  # 1824947 19-Jul-2017 08:16
Send private message

I have a P9 plus and my brother has a P9, neither of us have had this happen with our phones using the genuine cables and chargers they came with.





Apple Certified Support Professional (ACSP) 10.10, MCITP 2008

Mr Snotty
8941 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  # 1824951 19-Jul-2017 08:19
One person supports this post
Send private message

This sounds like a cable fault to me since fast charging does draw a fair bit of current.




 
 
 
 




311 posts

Ultimate Geek


  # 1825412 19-Jul-2017 18:08
Send private message

Thank god it was the genuine charger and cable then.

 

Rang Huawei direct today, they were alarmed and surprised. But unfortunately had to go through spark. Rang Spark and the overseas helpdesk was alarmed and surprised but said had to ring the store. Rang the store, said how there was a lack of caring, just like the guy was reading the script. The lady on the phone pulled a classic trick, except very sarcastically, 'Well what would you like me to do' ( I work in customer service and know that this is a easy get out of jail free card)

 

Not impressed. Don't want the phone back, heck maybe if I hadn't been in the room it could have caught alight. Going to ring Spark again tomorrow.





If you have to run heating in winter, you don’t own enough computers.




311 posts

Ultimate Geek


  # 1825413 19-Jul-2017 18:10
Send private message




If you have to run heating in winter, you don’t own enough computers.


'That VDSL Cat'
11324 posts

Uber Geek

Trusted
Spark
Subscriber

  # 1825415 19-Jul-2017 18:16
One person supports this post
Send private message

Interesting, cable would be my first pick here..

 

 

 

Wonder if the genuine cable was on the cheap?

 

 

 

Feedback isn't too delightful, i do apologies for that experience..

 

Can't say I'm able to assist with mobile replacements, very left field for me. I'll see if i can't get my hands on a internal contact to look over things if you want though..





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




311 posts

Ultimate Geek


  # 1825417 19-Jul-2017 18:22
Send private message

hio77:

 

Interesting, cable would be my first pick here..

 

 

 

Wonder if the genuine cable was on the cheap?

 

 

 

Feedback isn't too delightful, i do apologies for that experience..

 

Can't say I'm able to assist with mobile replacements, very left field for me. I'll see if i can't get my hands on a internal contact to look over things if you want though..

 

 

I appreciate that, even though it wasn't even your area to apologise for but still means something :)

 

That would be greatly appreciated hio77, honestly, even the fact you're going to try means a lot after the store :)





If you have to run heating in winter, you don’t own enough computers.


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33


IMAGR and Farro bring checkout-less supermarket shopping to New Zealand
Posted 5-Dec-2019 09:07


Wellington Airport becomes first 5G connected airport in the country
Posted 3-Dec-2019 08:42


MetService secures Al Jazeera as a new weather client
Posted 28-Nov-2019 09:40


NZ a top 10 connected nation with stage one of ultra-fast broadband roll-out completed
Posted 24-Nov-2019 14:15


Microsoft Translator understands te reo Māori
Posted 22-Nov-2019 08:46


Chorus to launch Hyperfibre service
Posted 18-Nov-2019 15:00


Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.