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189 posts

Master Geek


  #1917418 12-Dec-2017 13:47
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tripp:

 

Well i did order from supero.co.nz but just emailed them asking why it has not shipped and they have just said that they don't have any (when there website still shows limited stock). They have cancelled the order and refunded but I have already spent $100nz+ on cases etc for it.

 

Have just sent them a dirty email about saying they have stock when they don't and how I am out $100.

 

I only purchased the cases after the order status changed to "Waiting to ship" after it had been at "allocating stock"

 

 

 

Would advise not to use them.

 

 

 

 

Thanks for the heads up!! That sucks... have you considered Expert Infotech? They may be better, I've ordered from them in the past.


3429 posts

Uber Geek

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  #1917469 12-Dec-2017 14:48
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Yes I'm getting very sick of companies that put stuff on their website saying they have stock when they don't and only try to get stock after they get an order for it.
3rd company in 2 weeks.
The warehouse
Expert info Tech and supero.co.nz

 
 
 
 


646 posts

Ultimate Geek

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  #1917492 12-Dec-2017 15:30
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tripp:

 

Well i did order from supero.co.nz but just emailed them asking why it has not shipped and they have just said that they don't have any (when there website still shows limited stock). They have cancelled the order and refunded but I have already spent $100nz+ on cases etc for it.

 

Have just sent them a dirty email about saying they have stock when they don't and how I am out $100.

 

I only purchased the cases after the order status changed to "Waiting to ship" after it had been at "allocating stock"

 

 

 

Would advise not to use them.

 

 

 

 

Yeah, I've had this exact same issue with Supero and this other site that shows up on PriceSpy (don't remember which one). Supero in particular were really bad, I waited for a week - never heard anything back from them - until I contacted them to find out whats happening with my order, only to be told that they never had it in stock...

 

This is why I prefer buying from physical stores like PBTech, even if it's a bit more expensive than the others .


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  #1917498 12-Dec-2017 15:46
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d3Xt3r:

 

tripp:

 

Well i did order from supero.co.nz but just emailed them asking why it has not shipped and they have just said that they don't have any (when there website still shows limited stock). They have cancelled the order and refunded but I have already spent $100nz+ on cases etc for it.

 

Have just sent them a dirty email about saying they have stock when they don't and how I am out $100.

 

I only purchased the cases after the order status changed to "Waiting to ship" after it had been at "allocating stock"

 

 

 

Would advise not to use them.

 

 

 

 

Yeah, I've had this exact same issue with Supero and this other site that shows up on PriceSpy (don't remember which one). Supero in particular were really bad, I waited for a week - never heard anything back from them - until I contacted them to find out whats happening with my order, only to be told that they never had it in stock...

 

This is why I prefer buying from physical stores like PBTech, even if it's a bit more expensive than the others .

 

 

 

 

I'm currently having a very interesting email back and forth with them after i suggested that they cover the cost of the covers i have purchased as i only purchased them after I have placed the order with supero as their website said they had stock and my order had changed from allocating stock to "awaiting shipping". They now say they will have them in stock on xmas day and can email me when they have stock.  I told them that i won't be dealing with them again and that I would be putting what happen onto a well known geek forum. They just replied saying read the t&c's so I have asked which of their t&c's have a gag order attached to them.

 

 


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  #1917576 12-Dec-2017 16:41
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tripp:

 

Well i did order from supero.co.nz but just emailed them asking why it has not shipped and they have just said that they don't have any (when there website still shows limited stock). They have cancelled the order and refunded but I have already spent $100nz+ on cases etc for it.

 

Have just sent them a dirty email about saying they have stock when they don't and how I am out $100.

 

I only purchased the cases after the order status changed to "Waiting to ship" after it had been at "allocating stock"

 

 

 

Would advise not to use them.

 

 

Looks like they have removed the 5T from the website.


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  #1917605 12-Dec-2017 16:55
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dafman:

 

tripp:

 

Well i did order from supero.co.nz but just emailed them asking why it has not shipped and they have just said that they don't have any (when there website still shows limited stock). They have cancelled the order and refunded but I have already spent $100nz+ on cases etc for it.

 

Have just sent them a dirty email about saying they have stock when they don't and how I am out $100.

 

I only purchased the cases after the order status changed to "Waiting to ship" after it had been at "allocating stock"

 

 

 

Would advise not to use them.

 

 

Looks like they have removed the 5T from the website.

 

 

Yes only did that after they emailed me back saying they did not have stock.  Changed about 2pm


89 posts

Master Geek


  #1917622 12-Dec-2017 17:38
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On the other side of things I guess I got lucky with supero. I ordered a oneplus 5t on the 28/11 and received it on the 5/12 which was within the shipping estimate they gave me during ordering.

 
 
 
 


2213 posts

Uber Geek


  #1917649 12-Dec-2017 18:43
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Called Expertinfotech this evening and they have stock of both arriving tomorrow, was due today but delayed which i totally believe at this time of year

 

 


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  #1917669 12-Dec-2017 19:28
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Wade:

 

Called Expertinfotech this evening and they have stock of both arriving tomorrow, was due today but delayed which i totally believe at this time of year

 

 

 

 

thanks.

 

I have placed an order for pickup and payment from store so will see if they email me tomorrow to say its ready


755 posts

Ultimate Geek


  #1917671 12-Dec-2017 19:38
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Does it stream Netflix in full HD though 😂😂

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  #1917672 12-Dec-2017 19:43
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Dial111: Does it stream Netflix in full HD though 😂😂

 

Nope :P  But who really watches netflix on a phone (this is coming from someone that has over 80gigs of roller over mobile data).  Maybe i should start watching netflix lol


755 posts

Ultimate Geek


  #1917675 12-Dec-2017 19:52
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tripp:

Dial111: Does it stream Netflix in full HD though 😂😂


Nope :P  But who really watches netflix on a phone (this is coming from someone that has over 80gigs of roller over mobile data).  Maybe i should start watching netflix lol

just having a giggle, I don't that's for sure.

It's a phone I'm considering

2213 posts

Uber Geek


  #1917766 13-Dec-2017 00:17
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Dial111:
tripp:

 

Dial111: Does it stream Netflix in full HD though 😂😂

 

 

 

Nope :P  But who really watches netflix on a phone (this is coming from someone that has over 80gigs of roller over mobile data).  Maybe i should start watching netflix lol

 

just having a giggle, I don't that's for sure.

It's a phone I'm considering

 

 

 

But it will stream Netflix in FHD in due course apparently by way of software update


189 posts

Master Geek


  #1918880 13-Dec-2017 10:26
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tripp:

 

Wade:

 

Called Expertinfotech this evening and they have stock of both arriving tomorrow, was due today but delayed which i totally believe at this time of year

 

 

 

 

thanks.

 

I have placed an order for pickup and payment from store so will see if they email me tomorrow to say its ready

 

 

 

 

Have you had your orders confirmed yet?

 

One other thing I noticed, there is no 'what's in the box' section on the Expert Infotech website page. Do you know if it comes with the dash charger and cables etc?


191 posts

Master Geek


  #1918963 13-Dec-2017 11:22
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mattyb:

 

tripp:

 

Wade:

 

Called Expertinfotech this evening and they have stock of both arriving tomorrow, was due today but delayed which i totally believe at this time of year

 

 

 

 

thanks.

 

I have placed an order for pickup and payment from store so will see if they email me tomorrow to say its ready

 

 

 

 

Have you had your orders confirmed yet?

 

One other thing I noticed, there is no 'what's in the box' section on the Expert Infotech website page. Do you know if it comes with the dash charger and cables etc?

 

 

Surely the dash charger won't be in NZ format, but might have an adapter chucked in?


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