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Aaroona:
I understand what you're saying here, however, how do you distinguish between accidental water damage, and that of being left in a car overnight? - If the water label is changed colour, they wont service it.
I could easily "accidentally" spill a little bit of water on my phone, kill it, and say well, i left it in the car..
Does that entitle me to a "free" repair? or new phone?
Aaroona:
This maybe me just being nit picking, but is it actually law, or is it just simply opinion? Because there is a large difference (I havent personally looked into it, but would be interesting to know)
kiwiboi: I agree with Paul and billgates here. I've been repairing mobile phones for years and years now. Before we implemented the bond, we had buckets of unclaimed phones, most of which were liquid damaged, opened by the owners and damaged parts, heavily impacted, and worst they don't even return the loan phones. But when we started to ask for bond, the number of unclaimed phones decreased significantly. They now claim back their phone, either to claim insurance or sold on TM or other places. You won't believe how many liars are out there. Now I'm not saying the thread starter is one of them.
jaymz: I know most new phones these days have white litmus paper stuck to various parts of the phone, it will turn red if it comes in contact with water and i mean a fully submergement in water. They put this measure in place so that retailers can quickly see if it is water damage before putting the phone in for warranty repairs (note the paper is normally under the battery)
Paulthagerous:jaymz: I know most new phones these days have white litmus paper stuck to various parts of the phone, it will turn red if it comes in contact with water and i mean a fully submergement in water. They put this measure in place so that retailers can quickly see if it is water damage before putting the phone in for warranty repairs (note the paper is normally under the battery)
The litmus test is a good indicator so a sales rep can have a look, but it is not in itself proof of the exixtence of liquid damage. Consider:
- Replace stickers. No longer looks liquid damage
- Put a liquid damaged battery into a perfectly fine phone. Looks like liquid damage
- One part of the phone got wet, but not the stickered part. Doesn't look like water damage when it is.
And I am sure there are other situations. Some people think sticker=proof, which it is not (either way).
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