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4 posts

Wannabe Geek


Topic # 42787 10-Oct-2009 17:57
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I got this cellphone about a half hour ago and changed the security lock code from 12345 to another 5 digit code and now when I turn the phone on it won't accept the new code, or the 12345 code. Does anyone know how I can fix this or wipe the phone back so I can use the darn thing?

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Spark

  Reply # 263100 10-Oct-2009 18:21
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If you can't unlock it you will have to send it to Telegistics. Looking around $30-$40 to get it unlocked. Likely to loose your phone book too.

nzbnw









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Wannabe Geek


  Reply # 263103 10-Oct-2009 18:24
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nzbnw: If you can't unlock it you will have to send it to Telegistics. Looking around $30-$40 to get it unlocked. Likely to loose your phone book too.

nzbnw


You're kidding me? I know what the new code I put in is, its just not accepting it, how is that my fault? I just got the phone today. If I send it away what are they going to do that I can't? $40 is half the cost of the phone.

 
 
 
 


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  Reply # 263105 10-Oct-2009 18:25
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You cannot know the code, if it is now accepting it. Maybe you pressed another key by accident when setting it?
Unless the phone is under warranty, one year from purchase date, and you can prove that the phone is faulty, then you will have to pay unfortunately.



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Wannabe Geek


  Reply # 263107 10-Oct-2009 18:27
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I put the code 13131 in it and now it isn't accepting it. I don't think I put in a wrong number as you have to enter the number twice to change it from 12345...how could I enter the wrong number twice?



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Wannabe Geek


  Reply # 263108 10-Oct-2009 18:29
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Can i somehow reset the phone then?

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  Reply # 263111 10-Oct-2009 18:40
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No, you need to pay the $$$ to get it unlocked, or try to remember it.

nzbnw







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  Reply # 263141 10-Oct-2009 19:49
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Britney1: Can i somehow reset the phone then?


Thought that was quite clear from the posts above

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  Reply # 263142 10-Oct-2009 19:54
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Any chance it is the Lock code - therefore 4 digit number - try 1234

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Master Geek
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Reply # 263153 10-Oct-2009 20:32
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Britney1:
nzbnw: If you can't unlock it you will have to send it to Telegistics. Looking around $30-$40 to get it unlocked. Likely to loose your phone book too.

nzbnw


You're kidding me? I know what the new code I put in is, its just not accepting it, how is that my fault? I just got the phone today. If I send it away what are they going to do that I can't? $40 is half the cost of the phone.


Dear britney im sorry that you have having this problem how ever the buttom line is you need to send the phone away to be reset the nokia security feature is one that CAN'T be bypassed with a service programing code. i believe they reset the phone with a type of data cable and some type of software that is made for resetting the firmware.
I Understand that it is a cheap phone and it would cost you harf the price of the phone to send it away to be reset how ever this is unavoidable.
Something you could try is turning the phone off and leaving it for about 30 minutes and trying again normaly nokia mobile's will Not Accept any Codes after someone has incorrectly keyed a access code more then 5 or 10 times.
I Wish you good luck in finding the solution to the problem you are having. i also hope the information i have provided you helps you in some way.

Smile

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