Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


xpd



SysOp
10240 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

# 146530 20-May-2014 21:23
Send private message

Have spent approx 4.5hrs trying to get a friend/client up and running on Office 365.... and all I can say is what a nightmare.

Backed up his entire system, reinstalled Windows 7 from scratch (inc all updates), downloaded and installed Office 2013 and the OneDrive for Business installer. All installed fine, showed him how it works by creating a new folder and watching it appear across his 2 PC's. 

All seems well....

He has 400mb of data that he needs shared across the PC's - OneDrive starts uploading them - gets to probably 20% uploaded and then it stops - well, the icon indicates its still uploading, but in actual fact its doing nothing (havent checked network traffic yet). Just sits there..... 
All his files are Word/Excel, all under 100k each, so its not like its hitting a large file to upload.

Tried the repair option within OneDrive, seemed to work and then stopped again around the 20% mark. 

Doing my head in (and my friends, this is his lifeline for money Im playing with), just removed Office 2013 and reinstalling again.

Thankfully Ive been backing up his files each step of the way, so he hasnt lost anything but is confused as hell (as I am) with whats going on.....

Anyone else had such an issues with One Drive ?





XPD / Gavin / DemiseNZ

 

Server : i5-3470s @ 3.50GHz  16GB RAM  Win 10 Pro    Workstation : Ryzen 5 3600 / 16GB DDR4 / RX580 4GB    Console : Xbox One

 

Now on BigPipe 100/100 and 2Talk  Add me on Steam   My Lego

 

*** AMIGA UNLIMITED REDUX BBS - SOON***


Create new topic
617 posts

Ultimate Geek


  # 1050136 20-May-2014 21:38
Send private message

Yup, haven't had much success in bulk uploading heaps of stuff to OneDrive.

What has worked, is a slow migration, folder by folder.  Once it's all in the cloud, it works really well.

/edit - have you looked in the upload centre? some file names aren't liked etc...

38 posts

Geek

Trusted

  # 1050153 20-May-2014 22:06
Send private message

Hi Gavin, I look after our Office365 service for most customer segments in NZ. I'm sorry to hear you are having issues with OneDrive for Business. I have pinged you on Twitter as well. I recommend logging a support request via your Office365 portal. This is a free service and you should get a response within the day.

Info on how to do this:
http://office.microsoft.com/en-nz/help/contact-support-for-technical-presales-billing-and-subscription-issues-HA103836042.aspx?redir=0 

Direct link
https://portal.microsoftonline.com/Support/ServiceRequests.aspx

Also I would refer to these key docs on ensuing you are optimising your deployment:
http://technet.microsoft.com/en-us/library/onedrive-for-business-service-description.aspx

We want to ensure a great experience with our cloud services and value customer feedback. If you aren’t getting an adequate response from our support team, you can reach myself and my team via nzcloud@microsoft.com






 
 
 
 


2691 posts

Uber Geek

Trusted
Lifetime subscriber

  # 1050176 20-May-2014 23:15
2 people support this post
Send private message

Check for oddities in file names....  unusual characters, unusually long files names, etc.  These have tripped up the sync more than once for us.




"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

xpd



SysOp
10240 posts

Uber Geek

Mod Emeritus
Trusted
Lifetime subscriber

  # 1050235 21-May-2014 08:32
Send private message

Dynamic: Check for oddities in file names....  unusual characters, unusually long files names, etc.  These have tripped up the sync more than once for us.


Hmm I did notice the user had a couple of unusual files....  will check into that when I get back next week. 

Cheers





XPD / Gavin / DemiseNZ

 

Server : i5-3470s @ 3.50GHz  16GB RAM  Win 10 Pro    Workstation : Ryzen 5 3600 / 16GB DDR4 / RX580 4GB    Console : Xbox One

 

Now on BigPipe 100/100 and 2Talk  Add me on Steam   My Lego

 

*** AMIGA UNLIMITED REDUX BBS - SOON***


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.