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Topic # 151104 14-Aug-2014 08:49
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Ive spent way too much time on this issue, and its starting to drive me up the wall...

Friend runs a business from home, has a Windows 7 desktop, and a Windows 7 laptop. Uses Office every day, and does a lot of travelling overseas.

So figured he'd be best to use Office 365. All signed up, Office 2013 installed on both systems.

Placed a test file into the OneDrive folder, and it appeared on both systems. Great.

So I move his documents into the One Drive folder. Only 280MB (approx 3000 files IIRC - mainly .doc and .xls)

Its created the folders, but thats it, dosent actually sync the files themselves. The desktop shows that its syncing but never does. So I tried it on the laptop - same issue. 

No errors or anything are present, and Im going nuts trying to get these things to sync. 

We've been through and cleared out all his old files (did have 10G of files when we started), gone through and checked none have weird characters in the filenames etc, but hasnt made a change. Changed folders OneDrive was using, flushed caches, cleaned registry, reinstalled OneDrive etc etc but no go :(

My friend has to leave the country again in a few days and I'd like to get this running for him before he goes, but looks like Ill have to manually copy his files to the laptop and do it again when he returns.....

Anyone else hit this issue ?

Im going to waste another 2hs tonight on it, will move one folder at a time into the OneDrive and see if there is an odd file hiding somewhere, but not holding my breath.....

XPD / Gavin / DemiseNZ


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  Reply # 1108117 14-Aug-2014 08:51
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Check for file names longer than around 32 or 64 characters.  I recall seeing this stop sync for a client.

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