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2691 posts

Uber Geek

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# 176922 16-Jul-2015 12:31
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Hi Team

Some o our clients are experiencing a major Office 365 email outage.

An international client who's Office 365 is managed from their Head Office in Hong Kong advise their Outlook says is is not connected as of around 90 minutes ago.  Emails to that client are being bounced back immediate with 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.  This is rather embarrassing for our client to have that bounce back to their customers.

Ourselves, Outlook is connected and folders are syncing, but messages are stuck in the Outbox.

Hopefully sorted promptly.


"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

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285 posts

Ultimate Geek

  # 1345384 16-Jul-2015 12:45
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MS are rolling back the patch they put on.

15342 posts

Uber Geek

  # 1345419 16-Jul-2015 13:21
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One of the problems with a cloud service, you lose control when there are outages.


932 posts

Ultimate Geek


  # 1345504 16-Jul-2015 15:00
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mattwnz: One of the problems with a cloud service, you lose control when there are outages.

Correct, and that should form part of your risk assessment when evaluating cloud services.

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