Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
16368 posts

Uber Geek
+1 received by user: 3229

Trusted

  # 1734556 10-Mar-2017 21:40
2 people support this post
Send private message

nunz:

 

Talkiet:

 

nunz:

 

Talkiet:

 

OP, if you want a positive outcome, I can guarantee you that the tone of your email is hurting your chances of achieving that. You're being basically incredibly insulting to the people you want help from. Regardless of the reasons for it, you're hurting your outcomes just to make yourself feel better by yelling at someone. That's not a quality I would want in any employee,  supplier or IT consultant.

 

 

 

Cheers - N

 

 

 

 

 

 

looking at what i sent - which part was offensive?

 

This line? These actions by Microsoft are a shoddy, bad mannered, ill conceived, half baked example of crap IT in action.  It was not good practice, it wasn't even half arsed practice - it was totally shoddy, cretinous , stupidity in action.

 

 

 

It's blunt - but truthful. If I had an employee who banned 1000s of ip addresses as one offended I would be furious - and rightly so. I would ask them why, I would look at retraining them but would leave them in no doubt that is a ludicrous response. To do otherwise is to do them a dis-service - how else can they learn.

 

Please note - the line is not personally attcking anyone -it is attacking an action taken. It also communicates how I feel about the outcome, not just the action.

 

Or was it another line that you think is bad communication?

 

If it is the titchy tone - why is that wrong? Since when is it not right to communicate how you feel aobut something? Are we vulcans? No. to communicate in thoughts only is bad communication - politically correct - but wrong.

 

 

 

 

 

 

Sigh. Congrats. You're now only the second GZ member I've added to a personal "do not engage with" list. Following from your clear ethos to be blunt when needed, this is personal - I don't feel that you and I are ever going to be able to engage in productive discourse and I'd rather spend my time helping people that are polite.

 

Cheers - N

 

 

 

 

Honestly I'm confused. You seem to indicate bluntness is offensive or somehow wrong.? I personally find obsessive politeness offensive as it is a form of lying. At the least its an obfuscation of the truth of how people are thinking for feeling.

 

There is an interesting article here: https://getpocket.com/explore/item/radical-candor-the-surprising-secret-to-being-a-good-boss-1113686406

 

I would agree there is one line with emotional invective in what I wrote - but after 3.5 hours of being ignored, talked over and treated to complete indifference, a certain amount of invective is appropriate. Better the blows of a friend than the kisses of an enemy.

 

 

 

 

Your not confused, but your approach appears to be not within the scope of normality. Some can be timid, some can be aggressive, or as you put it, invective. But most follow a Bell Curve. I suggest you also follow the Bell Curve, as your approach doesn't work. It doesn't work here and it doesn't work at MS 

 

Manners, engagement, do work. 


14788 posts

Uber Geek
+1 received by user: 2752

Trusted
Subscriber

  # 1734649 11-Mar-2017 07:44
One person supports this post
Send private message

cadman:

 

timmmay:

 

Agree with the above, your email will get annoy people and will make them not want to help you. 

 

 

You should never suck up when trying to get a resolution to a problem created by another person. It sets a bad precedent that reinforces the beliefs of egomaniacs and narcissists which are now commonplace. They should want to do their job to the best of their ability regardless.

 

 

Not suck up, but be polite. Make people want to help you, rather than pissing them off.

 

Nunz, if you can't see the problem with your email there's no way I can make you see it. If I sent a message like that from a work address it would probably be grounds for instant dismissal.

 

If I get abuse on my website, I block a /24, or sometimes an entire country. It's my website, I can block anyone I want. Microsoft probably do things the way they do for a good reason. Perhaps they've found spamming from one IP often results in spam from the range, possibly because of poor ISP policy or attackers who have a block of addresses.

 

 


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01


Xbox showcases 60 anticipated games
Posted 10-Jun-2019 20:24


Trend Micro Turns Public Hotspots into Secure Networks with WiFi Protection for Mobile Devices
Posted 5-Jun-2019 13:24


Bold UK spinoff for beauty software company Flossie
Posted 2-Jun-2019 14:10


Amazon Introduces Echo Show 5
Posted 1-Jun-2019 15:32


Epson launches new 4K Pro-UHD projector technology
Posted 1-Jun-2019 15:26


Lenovo and Qualcomm unveil first 5G PC called Project Limitless
Posted 28-May-2019 20:23


Intel introduces new 10th Gen Intel Core Processors and Project Athena
Posted 28-May-2019 19:28


Orcon first to trial residential 10Gbps broadband
Posted 28-May-2019 11:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.