Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2230 posts

Uber Geek
+1 received by user: 623


Topic # 225972 13-Dec-2017 15:23
Send private message

So I just updated CrashPlan to the new 6.6.0 app and I cant see anywhere for setting the compression and dedup settings. Nor can i find a way in the Windows client to increase the memory allocation. I need to tweak these setting to get good performance out of CrashPlan.


Create new topic
4487 posts

Uber Geek
+1 received by user: 898

Moderator
Trusted
Lifetime subscriber

  Reply # 1919130 13-Dec-2017 15:39
Send private message


2230 posts

Uber Geek
+1 received by user: 623


  Reply # 1919138 13-Dec-2017 15:50
One person supports this post
Send private message

gehenna:

 

Better look for an alternative https://www.theverge.com/2017/8/22/16184430/crashplan-home-shutting-down 

 

 

Yeah, but I for the next year I get 75% off the standard Small Business price, so until then I'd rather stick with it.


418 posts

Ultimate Geek
+1 received by user: 133


  Reply # 1919146 13-Dec-2017 16:05
Send private message

Paul1977:

 

So I just updated CrashPlan to the new 6.6.0 app and I cant see anywhere for setting the compression and dedup settings. Nor can i find a way in the Windows client to increase the memory allocation. I need to tweak these setting to get good performance out of CrashPlan.

 

 

This article tells you how to increase memory allocation...

 

https://support.code42.com/CrashPlan/6/Troubleshooting/Adjust_Code42_app_settings_for_memory_usage_with_large_backups

 

It looks like only the GUI has changed (and not for the better), so the old compression and deduplication settings may still work if specified in the configuration file. These are critical for keeping memory usage down.

 

I'm about ready to give up on online backup. An LTO-8 drive and fire proof safe are looking like increasingly good investments.

 

 




2230 posts

Uber Geek
+1 received by user: 623


  Reply # 1919166 13-Dec-2017 16:32
Send private message

SirHumphreyAppleby:

 

This article tells you how to increase memory allocation...

 

https://support.code42.com/CrashPlan/6/Troubleshooting/Adjust_Code42_app_settings_for_memory_usage_with_large_backups

 

It looks like only the GUI has changed (and not for the better), so the old compression and deduplication settings may still work if specified in the configuration file. These are critical for keeping memory usage down.

 

I'm about ready to give up on online backup. An LTO-8 drive and fire proof safe are looking like increasingly good investments.

 

 

That is the article CrashPlan emailed me that I had to follow after the upgrade, but the article states:

 

 On Mac and Linux systems, you can increase the amount of memory available to the Code42 app. The necessary CLI commands have no effect on Windows systems.

 

 


418 posts

Ultimate Geek
+1 received by user: 133


  Reply # 1920546 16-Dec-2017 12:46
Send private message

Compression and deduplication can be set for each device via the Web interface.

 

Select the device under Active devices, click on the gear logo (top right), and select "Edit...".

 

The default for new devices can also be set via the Web interface.

 

No sign of any setting to increase the memory limit, but it's possible this is no longer required.




2230 posts

Uber Geek
+1 received by user: 623


  Reply # 1921121 18-Dec-2017 10:02
Send private message

SirHumphreyAppleby:

 

Compression and deduplication can be set for each device via the Web interface.

 

Select the device under Active devices, click on the gear logo (top right), and select "Edit...".

 

The default for new devices can also be set via the Web interface.

 

No sign of any setting to increase the memory limit, but it's possible this is no longer required.

 

 

Thanks, I found the settings for compression and dedup in the end in the web portal.

 

I queried support about the memory settings, and they said to ctrl+shift+c in CrashPlan to open CLI and then use the "java mx XXXX, restart" command. I then asked them why their support article explicity stated this has no effect in Windows, and never got a reply.

 

I issued the command and it says it has been implemented, but I don't know if it is actually having any effect.




2230 posts

Uber Geek
+1 received by user: 623


  Reply # 1921626 19-Dec-2017 09:09
Send private message

Paul1977: I queried support about the memory settings, and they said to ctrl+shift+c in CrashPlan to open CLI and then use the "java mx XXXX, restart" command. I then asked them why their support article explicity stated this has no effect in Windows, and never got a reply.

 

@SirHumphreyAppleby FYI

 

I finally got a response to my above query:

 

That was an error and has been updated now.

 

Oddly specific error to make, but they have indeed updated the support article.


418 posts

Ultimate Geek
+1 received by user: 133


  Reply # 1921631 19-Dec-2017 09:21
Send private message

Paul1977:

 

I finally got a response to my above query:

 

 

@Paul1977. Handy to know, thanks.

 

My main backup is still in maintenance mode, and is now telling me it'll take another 2.2 days to complete. Memory usage is quite low however, a little over 200MB across the two CrashPlan processes, without the Java memory limit being set. Hopefully that means memory requirements are lower in this version, and I can reduce the current 8GB allocation to my VM.


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.