Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | ... | 68
16 posts

Geek


  # 1732455 7-Mar-2017 12:53
Send private message

hello all,

 

just an update. I have received reply from TiVo and they acknowledged issues with refund form on their website and this apparently has been fixed. I haven't had time to get around it and actually request refund however the email address I used to contact them is support@mytivo.com.au (hope this helps)


2531 posts

Uber Geek
+1 received by user: 753

Trusted
Lifetime subscriber

  # 1732461 7-Mar-2017 12:59
Send private message

mattwnz: Why should tivo customers have to do this? Surely tivo should be getting a new provider in this area or be doing it out of the US. These boxes were always advertised to come with a epg that would last for the life of the box

 

I don't disagree with you.

 

Someone could argue that 7 years is a reasonable 'life of the box', but I would call that a pretty crappy argument.

 

We've been short-changed, in my opinion.  Given the company is Australian, complaining to our Commerce Commission or similar won't gain any traction.





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

 
 
 
 


562 posts

Ultimate Geek
+1 received by user: 100

Subscriber

  # 1732480 7-Mar-2017 13:32
Send private message

DMCM:

 

I feel like I'm jumping all over the place here, but this appears to be a DVB-T box?

 

http://www.world-of-satellite.co.uk/satellite-and-terrestrial/digital-receivers/vu-plus/VU-Plus-Duo2-Duo-2-1x-Twin-Tuner-DVB-DVB-C-T-T2-HD-Enigma-2-Linux-Satellite-Receiver

 

 

 

I looked around for those after Nick's post last night.

 

Now you need to know if they work in NZ because, as previously stated by another poster, ".....plug and play is where it's at."

 

This thread has an answer:-

 

http://www.geekzone.co.nz/forums.asp?forumid=83&topicid=205829

 

 





Rob

14828 posts

Uber Geek
+1 received by user: 2008


  # 1732484 7-Mar-2017 13:37
Send private message

Dynamic:

 

mattwnz: Why should tivo customers have to do this? Surely tivo should be getting a new provider in this area or be doing it out of the US. These boxes were always advertised to come with a epg that would last for the life of the box

 

I don't disagree with you.

 

Someone could argue that 7 years is a reasonable 'life of the box', but I would call that a pretty crappy argument.

 

We've been short-changed, in my opinion.  Given the company is Australian, complaining to our Commerce Commission or similar won't gain any traction.

 

 

 My box is only 4 and a bit years which I don't think it that long. But people maybe interested in this video posted on the Tivo Oz youtube site which advertises that the EPG 'lasts for the life of the box'.

 

 https://youtu.be/zj5UmTj-C9I

 

But maybe not much we can do considering it is an Australian company. But  doesn't Australia have similar laws?


6894 posts

Uber Geek
+1 received by user: 654

Trusted

  # 1732522 7-Mar-2017 14:06
2 people support this post
Send private message

mattwnz: These boxes were always advertised to come with a epg that would last for the life of the box

 

Life of the service, not the hardware box.

 

Tivo are gone, they never existed here.  Telecom offloaded to Hybrid, or whomever has had the contract to keep the EPG going.

 

There's actually no one left to complain to as they all cleared out of dodge long ago.

 

The TIVO wording was: TiVO Account Status: 5: Product Lifetime Service, but I expect they've done their checks and have cleared any CGA claims back to the retailer now.

That video does illustrate how simple it was for users.  Apple took this approach, but shunted anything complex to iTunes.  TiVo was just simple. Some would say limited, but in practise they succeeded because it was so easy to use, and for elderly etc, that was pretty darn cool.  For me the drawcard was the clearance price, which looks to have worked out at around $30 a year to own, rather than the interface, which I personally found pretty ugly and clunky at times.  I never bothered with CASPA.


25 posts

Geek
+1 received by user: 12


  # 1732624 7-Mar-2017 16:19
Send private message

mattwnz:

 

Dynamic:

 

mattwnz: Why should tivo customers have to do this? Surely tivo should be getting a new provider in this area or be doing it out of the US. These boxes were always advertised to come with a epg that would last for the life of the box

 

I don't disagree with you.

 

Someone could argue that 7 years is a reasonable 'life of the box', but I would call that a pretty crappy argument.

 

We've been short-changed, in my opinion.  Given the company is Australian, complaining to our Commerce Commission or similar won't gain any traction.

 

 

 My box is only 4 and a bit years which I don't think it that long. But people maybe interested in this video posted on the Tivo Oz youtube site which advertises that the EPG 'lasts for the life of the box'.

 

 https://youtu.be/zj5UmTj-C9I

 

But maybe not much we can do considering it is an Australian company. But  doesn't Australia have similar laws?

 

 

 

 

Maybe we should organise a class action law suite,  LOL


14828 posts

Uber Geek
+1 received by user: 2008


  # 1732630 7-Mar-2017 16:38
Send private message

Jaxson:

 

mattwnz: These boxes were always advertised to come with a epg that would last for the life of the box

 

Life of the service, not the hardware box.

 

 

 

 

Where are you getting the quote 'life of service' from? Tivos own video says the EPG will be provided for the 'life of the box(the actual hardware box you have in your house).


2531 posts

Uber Geek
+1 received by user: 753

Trusted
Lifetime subscriber

  # 1732633 7-Mar-2017 16:41
Send private message

mattwnz:

 

Jaxson:

 

mattwnz: These boxes were always advertised to come with a epg that would last for the life of the box

 

Life of the service, not the hardware box.

 

Where are you getting the quote 'life of service' from? Tivos own video says the EPG will be provided for the 'life of the box(the actual hardware box you have in your house).

 

You have an excellent point.  Who would you suggest we follow up with?





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

536 posts

Ultimate Geek
+1 received by user: 154


  # 1732645 7-Mar-2017 17:04
4 people support this post
Send private message

OK, I've been following this thread for a while now and thought I'd weigh in with what knowledge I have to offer.

 

Firstly, I'll say I do not own (and never have owned) a Tivo. I would have bought one as by all accounts they are great PVRs but up until last year I didn't live in FreeviewHD coverage, so I was using the Freeview Satellite service (in all it's SD glory!). I feel for all the current Tivo users out there who will likely soon lose the use of their (great!) devices.

 

 

 

Now, in regard to the EPG on FreeviewHD, the post by @mm1352000 in the thread here: http://www.geekzone.co.nz/forums.asp?forumid=126&topicid=205124 is the best I have seen it explained.

 

Basically it says that full 8-day EIT data is transmitted for TVNZ and Mediaworks channels on FreeviewHD for the Auckland signal area only (Auckland and Whangarei transmitters) The rest of the country (Waikato, Central, Southern) only receives Now/Next EIT data for TVNZ and Mediaworks channels. Full 8-day EIT data is transmitted in all areas (Auckland, Waikato, Central, Southern) for all other channels. No idea how you'd get that into the Tivo though...

 

 

 

Now in regard to replacement devices for Tivo? As has been pointed out several times in this thread, the choices in NZ (*I'll use some emphasis there!) are fairly limited. Basically the only current choices are the DishTV units or the Panasonic units. I can't speak to the DishTV units as I have never owned or used them. I did, however, buy a Panasonic DMR-PWT550GZ (last generation model) when I moved into Freeview HD coverage. I found it to be pretty good, but with some flaws and limitations:

 

Pros - Good HD picture, Decent HDD size (mine is 500GB, current models are 1TB I believe) Twin tuner* for watch and record, FreeviewPlus* for NZ 'On Demad' apps, Netflix and YouTube apps, Relatively easy to use, (ie technophobe Grandad should be able to use it after a quick lesson!), Can transfer recordings to PC via network as *.tts file, (this is possible on my model. I'm unsure if current models allow the same!)

 

Cons - Very clunky UI compared to MySky or (what I've seen of) Tivo, EPG can take ages to load, (think 10-20 seconds!), EPG is single channel at a time, (not 'Grid' style like MySky (or Tivo?)), Twin tuner* ties up both tuners when recording programmes on the same channel (and/or mux) back-to-back, FreeviewPlus* seems to be the cause of the "random black screens" other GZers have posted about.

 

Even given the limitations above, I still think the Panasonic units would be a suitable Tivo replacement for most 'light' users and non-geeks.That is to say, if all it's used for is to record the odd show every week or movie now and then it works pretty well. And it's simple enough to use that even Nana or Grandad should be able to use it after a quick lesson.

 

 

 

Now, for the 'Geek-user' Tivo replacement? Easy! This: http://vuplus.com/sub/sub0104.php  ...just be prepared to spend some $$$!

 

(EDIT: @DMCM linked to this very machine at the top of this page as I was writing... Snap!)

 

(While I don't have one of these, I do have a Vu+ Solo2 (like someone linked to earlier in the thread) It's a similar to the unit above, but with 'fixed' (not 'plugable') Twin DVB-S/S2 tuners. The Vu+ units are rock-soild and very versatile. I haven't had a single problem with mine in the four plus years I've owned it.)

 

Now, as the tuners for the Vu+ Duo2 are 'plugable', you can configure one of these with 2 x Twin DVB-T/T2/C tuners for a Quad tuner FreeviewHD machine.

 

The beauty of the Vu+ units is that (unlike the Panasonic) they can record two or more channels on the same mux using just one tuner. The four tuners would therefore allow all muxes to be watched/recorded at the same time with no need to worry about overlapping timers and the like. I've experimented on my Solo2 and I've had 6 things recording concurrently across the two DVB-S2 tuners (transponders) with no problem. FreeviewHD would obviously have a higher bitrate per channel but I still don't think it would be an issue, (unless you were maybe trying to do something like 10 x HD records at once which might run into issues with HDD transfer speed!)

 

In regard to the UI of the machines, it's great! As these run on the (Linux based) 'Enigma 2' platform, there are a number of 'Images' you can run (Black Hole, Open ViX, Open PLi, to name a few) each with basically the same 'core' functionality, just different plug-ins, extensions, skins for each (and each customizeable to your hearts content!) For those who hate the Official FreeviewHD EPG, here's what the EPG can look like on a Vu+:

 

Click to see full size

 

This is using the 8-day EIT data transmission on Freeview Satellite (DVB-S) on my Vu+ Solo2, but if 8-day EIT data is in fact being transmitted on FreeviewHD (as I linked to above), then the Vu+ Duo2 with DVB-T/T2/C tuners should be capable of the same (for the Auckland/Whangarei areas anyway...)

 

I'm about to start experimenting with a USB DVB-T tuner on my Vu+ Solo2 to see if it can get the EPG from the FreeviewHD MHEG 5 data, (as the UK uses MHEG 5 for their Freeview as well and it works on Vu+ boxes over there!)

 

Also, this is just one of the styles for the EPG you can use. There are many others. I use it like this because it's easy for my wife to use after having used MySky.

 

A 'Series Link' type function can be achieved with the use of 'Auto Timers' that look for similar/same programme names in similar/same time-slot each day/days/week.

 

Recorded programmes can be moved as you like, from the internal HDD, to a USB HDD (or even across the network to a NAS I think.. haven't tried that one yet!)

 

The Vu+ units also support the HbbTV standard on which FreeviewPlus (ie the 'On Demand' Apps for TVNZ, Mediaworks, and Maori TV) is based. However, I have been unable to get them working. The Apps load and you can view the show menus etc. but when you try to play anything, the advert starts, but then stops after a couple of seconds... really makes me think it must be some kind of DRM blocking it when it realizes it's not an 'Official' Freeview unit trying to access it. So, a downside if you want FreeviewPlus functionality.

 

 

 

Other downsides are that they take a bit of (initial) setup (getting all the settings for the basic functionality, extra functionality, plugins, layout style etc.) but nothing I imagine your average GZer would find too challenging. Another downside of these is they aren't readily available in NZ so you'd have to import yourself from somewhere like:

 

http://www.world-of-satellite.co.uk

 

Not sure if they ship direct to NZ but you could always use a forwarding service. I got my Vu+ Solo2 before the forwarding services were a thing. Bought it on eBay from a French outfit (BFSat) who would ship direct to NZ.

 

Final downside is price.. By the time you add the extra tuner, import with shipping, add GST and then add, say, a 2TB (internal) HDD you're probably looking at close to  $1K...!

 

 

 

Anyway, that's my 10 cents... Anyone who made it through all that probably deserves a new badge!  wink

 

 

 

 


78 posts

Master Geek
+1 received by user: 27


  # 1732677 7-Mar-2017 18:23
One person supports this post
Send private message

Very informative reply @tangerz, thank you.  One question remains for me - surrounding the "Black hole" image - why was this mentioned, do you know?

 

I guess if the unit gave me 8 years of use then $1K is approx $10 per month.  Still almost half of Sky with Freeview only.


216 posts

Master Geek
+1 received by user: 35


  # 1732700 7-Mar-2017 18:55
Send private message

VU+ has the advantage that you can use Kodi on the clients (or directly your TV if you have an android based tv from Sony or Philips). And Kodi will run via LibreELEC on a $50 s905/s905x box from China.


2531 posts

Uber Geek
+1 received by user: 753

Trusted
Lifetime subscriber

  # 1732713 7-Mar-2017 19:34
Send private message

tangerz: OK, I've been following this thread for a while now and thought I'd weigh in with what knowledge I have to offer.

 

What a fantastic response @tangerz.

 

That looks like a fantastic unit.  But WOW that's expensive.





"4 wheels move the body.  2 wheels move the soul."

“Don't believe anything you read on the net. Except this. Well, including this, I suppose.” Douglas Adams

78 posts

Master Geek
+1 received by user: 27


  # 1732715 7-Mar-2017 19:41
Send private message

DMCM:

 

I feel like I'm jumping all over the place here, but this appears to be a DVB-T box?

 

http://www.world-of-satellite.co.uk/satellite-and-terrestrial/digital-receivers/vu-plus/VU-Plus-Duo2-Duo-2-1x-Twin-Tuner-DVB-DVB-C-T-T2-HD-Enigma-2-Linux-Satellite-Receiver

 

 

 

 

 

 

I guess this unit, if purchased, would have to be shipped via a forwarding service - I emailed them and:

 

"...sorry to advise that currently we're not able to ship outside of the eu."


6894 posts

Uber Geek
+1 received by user: 654

Trusted

  # 1732716 7-Mar-2017 19:42
One person supports this post
Send private message

mattwnz:

 

Jaxson:

 

mattwnz: These boxes were always advertised to come with a epg that would last for the life of the box

 

Life of the service, not the hardware box.

 

 

 

 

Where are you getting the quote 'life of service' from? Tivos own video says the EPG will be provided for the 'life of the box(the actual hardware box you have in your house).

 

 

 

 

Based on the ambiguous statement on the TiVo box details:

 

TiVO Account Status: 5: Product Lifetime Service

 

 

 

They'll easily argue that as long as the service was offered, you could always use it for free.

 

It's now no longer offered.

 

 

 

'They' being an interesting discussion anyway, as everyone involved has skipped town.  You're only avenue to complain about is the retailer, but they've haven't been sold in most cases in 5+ years, so I suspect they've waited until they clear the 'reasonable time' clause of the CGA.


Out there alternative scenario is TiVo make a formal comeback into the NZ market again at some stage, but I suspect they've been burnt and don't see us as being worth the effort.  Pity, as this thread has identified that there's still a want/need for something like this and a pretty big gap in the market too by all accounts.


8009 posts

Uber Geek
+1 received by user: 838

Subscriber

  # 1732723 7-Mar-2017 20:11
Send private message

Interesting reading some of the posts on the Facebook page of TiVo US from some disgruntled Ozzys. No response there from TiVo US though.




Regards,

Old3eyes


1 | ... | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | ... | 68
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Video game market in New Zealand passes half billion dollar mark
Posted 24-May-2019 16:15


WLG-X festival to celebrate creativity and innovation
Posted 22-May-2019 17:53


HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.