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4431 posts

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  # 1733945 9-Mar-2017 20:11
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mattwnz:

 

 

 

 

 

What would be in it for them though to do this? I think it is just providing a free way of disposing them as a courtesy, as some companies charge $25 to dispose of a computer box like this. 

 

 

 

 

Harvey Norman are disposing of them... Nothing to do with Fetch apparently.


15238 posts

Uber Geek


  # 1733947 9-Mar-2017 20:13
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blakamin:

 

The thing that gets me is people saying Hybrid should open it up to people.

 

Hybrid don't have the rights to open it up, only TiVo do.

 

And considering the US still has TiVo, the chances of them opening it up are SFA.

 

 

 

 

Not sure there is anyone saying Hybrid should do this, only that Tivo itself. I presume once hybrid has lost the license, then they cease representing tivo, and we have to deal with Tivo directly? Normally Tivo would get another party to take over the license, even if they ran it from over in the USA.


 
 
 
 


15238 posts

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  # 1733949 9-Mar-2017 20:14
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blakamin:

 

mattwnz:

 

 

 

 

 

What would be in it for them though to do this? I think it is just providing a free way of disposing them as a courtesy, as some companies charge $25 to dispose of a computer box like this. 

 

 

 

 

Harvey Norman are disposing of them... Nothing to do with Fetch apparently.

 

 

 

 

Good on them. Suppose it is saving people money on no having to do it themselves. Wonder if they will be refurbished and used in other market, which would be somewhat ironic?


4431 posts

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  # 1733950 9-Mar-2017 20:19
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mattwnz:

 

blakamin:

 

The thing that gets me is people saying Hybrid should open it up to people.

 

Hybrid don't have the rights to open it up, only TiVo do.

 

And considering the US still has TiVo, the chances of them opening it up are SFA.

 

 

 

 

Not sure there is anyone saying Hybrid should do this, only that Tivo itself. I presume once hybrid has lost the license, then they cease representing tivo, and we have to deal with Tivo directly? Normally Tivo would get another party to take over the license, even if they ran it from over in the USA.

 

 

Well all the people that like the idea of taking it to fair go etc seem to blame Hybrid. 


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  # 1733951 9-Mar-2017 20:19
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blakamin:

 

The thing that gets me is people saying Hybrid should open it up to people.

 

Hybrid don't have the rights to open it up, only TiVo do.

 

And considering the US still has TiVo, the chances of them opening it up are SFA.

 

 

Lets back up a wee bit.

 

What does Tivo have that Panny UI and Sky UI have to get to equalise the Tivo love?

 

We have a Tivo but only the wife uses it. All I can think if is

 

1. Search for anything. Sky has search but just for titles.

 

2. Grid layout, Sky has that, Panny doesnt.

 

3. Thumbs up/down. Does anyone use that?

 

 

 

Surely Freeview NZ/Panny can update.

 

Sky could sell MySky boxes, charge $5 a month, extend search to cover actors as well as titles. And allow an input from coax from the UHF aerial via an adapter. If need be, lock that capability to the subscriber account as they do for Sky services.

 

 

 

 

 

 


4431 posts

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  # 1733953 9-Mar-2017 20:24
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tdgeek:

 

blakamin:

 

The thing that gets me is people saying Hybrid should open it up to people.

 

Hybrid don't have the rights to open it up, only TiVo do.

 

And considering the US still has TiVo, the chances of them opening it up are SFA.

 

 

Lets back up a wee bit.

 

What does Tivo have that Panny UI and Sky UI have to get to equalise the Tivo love?

 

We have a Tivo but only the wife uses it. All I can think if is

 

1. Search for anything. Sky has search but just for titles.

 

2. Grid layout, Sky has that, Panny doesnt.

 

3. Thumbs up/down. Does anyone use that?

 

 

 

Surely Freeview NZ/Panny can update.

 

Sky could sell MySky boxes, charge $5 a month, extend search to cover actors as well as titles. And allow an input from coax from the UHF aerial via an adapter. If need be, lock that capability to the subscriber account as they do for Sky services.

 

 

Recommended shows (based on the thumbs up/down) and the ability to flick between the 2 tuners and rewind or pause either (without having to record) are what most people are going to miss. 

 

The thing is, both of these are part of TiVos IP. Patented. 

 

In-laws love their TiVo, but in the last 3 weeks, they now love their fetch. Shame TiVo is ending because they were about to sell theirs :(


15238 posts

Uber Geek


  # 1734002 9-Mar-2017 21:09
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blakamin:

 

mattwnz:

 

blakamin:

 

The thing that gets me is people saying Hybrid should open it up to people.

 

Hybrid don't have the rights to open it up, only TiVo do.

 

And considering the US still has TiVo, the chances of them opening it up are SFA.

 

 

 

 

Not sure there is anyone saying Hybrid should do this, only that Tivo itself. I presume once hybrid has lost the license, then they cease representing tivo, and we have to deal with Tivo directly? Normally Tivo would get another party to take over the license, even if they ran it from over in the USA.

 

 

Well all the people that like the idea of taking it to fair go etc seem to blame Hybrid. 

 

 

IANAL, but pretty sure under the CGA, it is the manufacturer or the retailer that provides remedy. The manufacturer is Tivo or the company they use to represent them. So once Hybrid contracts ends, unless Tivo employ another company, people would have no other point of contact but Tivo itself. At least that is my interpretation. In Oz it appears it may have been a different arrangement, and people purhcased directly from Hybrid. Maybe their consumer laws are different over there too. 

 

IMO though, they should have always sold this box with an end date of Oct 2017 on it, if that was the contract end date, and I wouldn't have purchased it. To advertise that the EPG would last for the life of the box was just wrong. 

 

Just a pity the Fetch device isn't in NZ, because it would have probably solved this problem that NZ customers have, without having to buy a very spendy box.


 
 
 
 


1 post

Wannabe Geek


  # 1734021 9-Mar-2017 21:43
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jaidevp:

 

So back in the day I was involved in the tivo series 1 emulator setup etc for NZtivo users, we did work with the oztivo community on several issues, although our guide collection systems (EPG) were slightly different, and still functioning to this day.

 

 

 

 

Hey jaidev good to see you still floating around mate.

 

In answer to a few questions floating through this thread .. as an example the historic series 1 tivo system was run on what would be considered a pretty low level box now days. It effectively run itself for many years, with the odd reboot or lineup change. A modern vps running linux is more than enough, a bit of apache, mysql, python, perl etc. The trick, of course, will be getting to that stage - it will need a pretty committed team for a while.


4431 posts

Uber Geek
Inactive user


  # 1734039 9-Mar-2017 22:06
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mattwnz:

 

blakamin:

 

mattwnz:

 

blakamin:

 

The thing that gets me is people saying Hybrid should open it up to people.

 

Hybrid don't have the rights to open it up, only TiVo do.

 

And considering the US still has TiVo, the chances of them opening it up are SFA.

 

 

 

 

Not sure there is anyone saying Hybrid should do this, only that Tivo itself. I presume once hybrid has lost the license, then they cease representing tivo, and we have to deal with Tivo directly? Normally Tivo would get another party to take over the license, even if they ran it from over in the USA.

 

 

Well all the people that like the idea of taking it to fair go etc seem to blame Hybrid. 

 

 

IANAL, but pretty sure under the CGA, it is the manufacturer or the retailer that provides remedy. The manufacturer is Tivo or the company they use to represent them. So once Hybrid contracts ends, unless Tivo employ another company, people would have no other point of contact but Tivo itself. At least that is my interpretation. In Oz it appears it may have been a different arrangement, and people purhcased directly from Hybrid. Maybe their consumer laws are different over there too. 

 

IMO though, they should have always sold this box with an end date of Oct 2017 on it, if that was the contract end date, and I wouldn't have purchased it. To advertise that the EPG would last for the life of the box was just wrong. 

 

Just a pity the Fetch device isn't in NZ, because it would have probably solved this problem that NZ customers have, without having to buy a very spendy box.

 

 

 

 

But your contract was never with TiVo... Tivo never sold the device in Oz or NZ. TiVo have no company in either country. Never have had. Tivo ANZ is/was Hybrid/Channel 7 Oz/Telecom/whoever

 

Who did you buy yours through? Telecom?

 

It's like a parallel imported item... The manufacturer means nothing under the CGA if they have no presence in NZ.... And the CGA has no jurisdiction over a US company that doesn't trade in NZ.

 

 

 

Where, besides a youtube video (which is an Oz ad?) do they say it's "lifetime"?

 

 


4431 posts

Uber Geek
Inactive user


  # 1734047 9-Mar-2017 22:15
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One last thing... I'm not sure if there's a NZ version of this page, but here's the terms and conditions for TiVo use in Oz. Ctrl-F and show me where "lifetime" (or even "life") is mentioned...

 

https://www.mytivo.com.au/abouttivo/termsandconditions/termsofuse/ 

 

 

 

 


15238 posts

Uber Geek


  # 1734104 10-Mar-2017 00:00
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blakamin:

 

 

 

But your contract was never with TiVo... Tivo never sold the device in Oz or NZ. TiVo have no company in either country. Never have had. Tivo ANZ is/was Hybrid/Channel 7 Oz/Telecom/whoever

 

Who did you buy yours through? Telecom?

 

It's like a parallel imported item... The manufacturer means nothing under the CGA if they have no presence in NZ.... And the CGA has no jurisdiction over a US company that doesn't trade in NZ.

 

 

 

Where, besides a youtube video (which is an Oz ad?) do they say it's "lifetime"?

 

 

 

 

 

 

It also says lifetime service in the actual tivo interface itself .  In NZ I believe consumers have the option of going to the manufacturer for remedy, even though there is no direct contract between the consumer and manufacturer.  Maybe it will be a little more difficult if they are based in Oz as is currently, or even the US. Generally they would have some representative in NZ. It is quite an interesting situation.


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  # 1734182 10-Mar-2017 08:08
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mattwnz:

 

blakamin:

 

 

 

But your contract was never with TiVo... Tivo never sold the device in Oz or NZ. TiVo have no company in either country. Never have had. Tivo ANZ is/was Hybrid/Channel 7 Oz/Telecom/whoever

 

Who did you buy yours through? Telecom?

 

It's like a parallel imported item... The manufacturer means nothing under the CGA if they have no presence in NZ.... And the CGA has no jurisdiction over a US company that doesn't trade in NZ.

 

 

 

Where, besides a youtube video (which is an Oz ad?) do they say it's "lifetime"?

 

 

 

 

 

 

It also says lifetime service in the actual tivo interface itself .  In NZ I believe consumers have the option of going to the manufacturer for remedy, even though there is no direct contract between the consumer and manufacturer.  Maybe it will be a little more difficult if they are based in Oz as is currently, or even the US. Generally they would have some representative in NZ. It is quite an interesting situation.

 

 

 

 

Remember if you got it from Telecom (now known as Spark) they are the retailer it makes it their problem, Noel Lemmings also sold a number of Tivo's as well, so for those that kept your receipts got back to the retailer and talk to them


6975 posts

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  # 1734188 10-Mar-2017 08:31
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mattwnz:

 

blakamin:

 

 

 

But your contract was never with TiVo... Tivo never sold the device in Oz or NZ. TiVo have no company in either country. Never have had. Tivo ANZ is/was Hybrid/Channel 7 Oz/Telecom/whoever

 

Who did you buy yours through? Telecom?

 

It's like a parallel imported item... The manufacturer means nothing under the CGA if they have no presence in NZ.... And the CGA has no jurisdiction over a US company that doesn't trade in NZ.

 

 

 

Where, besides a YouTube video (which is an Oz ad?) do they say it's "lifetime"?

 

 

 

 

 

 

It also says lifetime service in the actual tivo interface itself .

 

 

So much going against a viable CGA claim...

 

 

 

The TIVO wording was: TiVO Account Status: 5: Product Lifetime Service
The wording could be interpreted as free access to the guide whilst the guide service is still running.

 

An Australian user guide YouTube video holds no credit here in NZ.

 

 

 

The unit will still work without the EPG, in a more limited capacity.

 

 

 

TiVo Inc. are an American company, and were never present here, so you can't go after them.

 

http://www.hybridtv.com.au/ doesn't go anywhere anymore.  They look to be (or were) an Australian company, so you can't go after them. 
Looks like TVNZ had a 1/3 share in this company originally too.

 

 

 

It's been 5+ years for most users.

 

Telecom is now Spark, but I'm not sure if that's just a name change or more significant.

 

Bond and Bond have gone completely.

 

 

 

That reasonable time clause in the CGA will probably work for the retailer also.  They sold something 5+ years ago and would argue that they have endeavoured to fix, replace or refund any failed units within this time.  It's not their fault either that the EPG service is no longer being provided.  As above also, the wording on the account license is ambiguous, and I'm not sure of any local advertising that said it was a product lifetime offering here in NZ either, only that Telecom would deduct TiVo data from your data cap plan.

 


Discussed with the wife what the lack of EPG would mean, in terms of no ability to auto schedule a recording, no names on the recordings, no epg, no series link, presumably no ability to just press record on a program and capture just that one as a recording. 

She was not impressed...

 

 

 

 

 

 

 

 

 

 


78 posts

Master Geek


  # 1734190 10-Mar-2017 08:32
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Yes, whoever you purchased it from is who you can seek redress from.  However this is such a muddied, twisted, convoluted setup that I think you'd be very lucky to get anywhere.  Try explaining it all to the poor Noel Leeming customer service person who doesn't know what a Tivo is.

 

 

 

I could pretty much guarantee Spark will give you the massive run around for ever and ever and ever...


273 posts

Ultimate Geek


  # 1734324 10-Mar-2017 11:53
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I emailed Dr Tivo Darren King in Australia this morning to thank him for his support to me over the years. I  upgraded drives and fixed one or two other issues under his guidance I am indebted his generosity and support.

 

He asked me to pass this on, let's hope they might be successful;

 

 

 

"Tell your guys over there we are working hard to get the series 3 units over onto the old OzTiVo EPG server which of course would extend to NZ if successful. Happy for anyone over your way to collaborate."


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