Journeyman: So... Hypothetically, let's assume that you asked Spark for compensation for the tivo box which you say is... broken, or faulty or whatever word you claim is appropriate. Spark agrees (hypothetically) that it owes you some money.
How much money do you realistically expect to receive?
I havent thought that far ahead yet. But i am not unreasonable.
In the meantime im still trying to make sense of licenses and boxes and software and service and lifetime durability and who is reponsible for what.
Remember when tivo came out? If you got stuck on an issue you could call 0800 my tivo which went to a telecom help desk. That was so much easier.